St. Charles at Olde Court Apartments

Been here for a few months now, I DO NOT recommend moving here. There is always trash piles around the buildings because no one cares and the dumpers are always full meaning it SMELLS if you are within sight of it. I’ve also witnessed maintenance throwing trash into the recycling. The building smells like marijuana often. Most of the buildings have a mice problem. I also haven’t had a water leak problem, yet, but I see the stains on my ceiling and know it’s probably only a matter of time.... Safety I’d give a 2/5, there is a front gate they said they were gonna fix but haven’t as people apparently kept running through it. Apartment floors are VERY thin and uneven so you WILL hear your neighbors. Cops are here frequently and been visited by multiple people looking for past tenants. Go find somewhere nicer, it’s worth any extra money. Lee mas

I have been a resident here for many years. But for the past 2 months I've been terrorized by mouse infestation. I've single handedly caught 9 mice in my 2 bed room apartment. I don't feel comfortable nor safe un what I use to consider my home. Pest control does NOTHING

I wasn’t even going to leave a review, but the leasing office emailed me with a link to leave a review, so I figured I would share my experience. Here goes:

Wow. This was the worst move-in experience I’ve ever had. I’m 23 and this is my third apartment complex I’ve moved into, and never have I had so many problems PRIOR TO MOVING IN. The leasing agent I was in contact with got sick the day after processing my application and then did not forward my personal information to the required parties.... So instead, I receive a call from the leasing office saying my application was expiring and that they still did not have my person information and they required me to RESEND IT. I still have no idea what happened to the original information I sent. On top of that, the leasing office never answered their phones or replied to my numerous voicemails so in order to get an update or any information I had to go in-person to the office, which was frustrating to say the least. Then I get a call about information that was already disclosed to me. So not only do they not reach out when needed, they call for unnecessary things. AND to top it off, after processing and charging me my pro-rated rent, I was denied my keys because the leasing office did not receive a confirmation email from BGE. I told them that a) BGE said to confirm service they have to call them and they will provide a confirmation number, and b) that their welcome letter only states they need a BGE account number, which I provided prior to coming to pick up my keys. However, the leasing office wasn’t having it; I should have been able to just grab my keys on move-in day in a total of five minutes and it instead took over an hour to receive my keys, after demanding they work this out instead of SENDING ME AWAY FOR A STAFF MEETING.

TLDR: The management here is lacking and provided me with a TERRIBLE move-in experience, which makes me very nervous considering I am now here for another 14 months. If you want a smooth move-in process, DO NOT APPLY HERE! Lee mas

I have had to call maintenance every week and they do not believe you are telling the truth. I had to call for issues with Microwave and it was not replaced, dryer broke was not fixed on time and when it was fixed it did not dry clothes. I also called for toilet issues with rotten cisten chains. Maintenance had to come to fix disposal over five times.

Management does not respond in a timely manner to issues that arise at the apartments. Less than a year living there and I’ve encountered numerous problems where phone calls to the leasing office goes to voicemail. Think you’ll get solutions solved quickly? Think again. They said they’ll call you as soon as possible? Try when it’s convenient for them.

While the exterior is pretty to look at, the apartments are not the same. You can tell they’re hiding something by the numerous coats of paint... on the walls. Didn’t help that I had to go through a virtual tour either. Had I been able to inspect the apartment in person, I would’ve seen it’s true colors: poorly refurbished to hide imperfections for an apartment not worth the rent Lee mas