26/7/22
Do Not Recommend
If I could give less of a rating I would. Each time it rains, my whole apartment floods. I've literally had puddles in my bedroom on multiple occasions. The response from maintenance is that they'll build a wall, which has not been built. This has happened many times in the past 5 months. I haven't had padding in my apartment from the first time Stanley Steamer came to clean and this was in February. The maintenance department hasn't even came to measure to replace the padding, so I just have... concrete under my carpet. Im pretty sure the room my newborn used to sleep in has mold. Also the leasing department is terrible. I have to call them to put in orders for the maintenance team to come in and they don't even do it. My toilet didn't flush for over a month because the maintenance team didn't even know. The leasing office just expects you to live in the mess and damage until you leave. The rent only continues to go up and you're expected to just accept these terrible living conditions. I would 100% not recommend.
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Administrador de la propiedad en Parkwood Apartments respondió a esta revisión
Tyra, thank you for taking the time to bring this to our attention. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. While we can’t fix the past, we will be using this feedback to improve and ensure... that this doesn’t happen again. Once again, we are sorry that this has been your experience. We would love the opportunity to take this a step further and learn a little more about the details mentioned. Please feel free to contact us at (410) 912-LIVE or email us at leasing@salisburyapartments.com. We are committed to working with you to resolve any outstanding issues as quickly as possible. We look forward to hearing from you.