1200 East West Apartamentos

Unprofessional management that is designed in place to make it impossible for you to get support!

Roaches, poor service, and bed bugs, oh my! I’ve had a lot issues since I moved into this building. Mainly:

1) it’s disgusting. The cleaning team is kind and works REALLY hard — but know all cleanliness is due to them. Dog pee on floors and in elevators, every kind of pest (and I live on the fourth floor), and I was recently notified of nearby bedbugs with no follow up from the building beyond inspecting the closest apartments one time. The building is fairly clean during business hours but... once tours are done can get pretty foul.

2) the office is horrid at communicating and nearly impossible to get in touch with if you don’t catch them in the office. I was tricked into an 11-month lease after being offered and accepting a month to month to month lease. Rather than updating my information in their system, the admin team just didn’t and demanded I abide an incorrect lease as “that’s how it was in their system”. Just don’t trust them and even though they try to make it impossible, get things in writing.

3) they’ve been making “improvements” over the last 6 or so months to make the building aesthetically look better while all of these underlying issues remain. Don’t fall for it! The units are indeed nice in features and layout but know you can’t enjoy them without delayed maintenance, nasty encounters, and little access to building managers who might help on the way. Super unfortunate — the location is GREAT. Lee mas

My washer and dryer went out and it took them a month to get it fixed, also my refrigerator went out twice and when I asked them to reimburse me for my groceries they also said no. Upper management at this location are evil and nasty people. Trust me never move here you will regret it

I am a working professional and was looking for a less than one year lease while I completed my employment contract.
I moved into this building from another one downtown due to its proximity to the metro.
The building is poorly managed. On tour, they do not reveal that they charge you an additional almost two hundred to use the amenities. It is well hidden in your contract as a move-in cost labeled "membership fee".
The property is poorly maintained. The first apartment viewings I saw the... hallway carpets smelled like raw chicken. Unfortunately did this not last, and the smell in the hallway alternated between marijuana and trash from the trash room. The smell was so thick that sometimes the odor of weed would seep into my apartment from the vents.
The initial charge of my parking was 125. I was never sent a parking contract (which I requested) and during my apartment tenure, they increased it to 160 without notice. A few disgruntled tenants did post signs in the elevators which is how I came to find out.
The apartment itself looked superficially nice but every appliance was made of poor cheap materials. The blinds kept falling off, and we ended up storing them in the cupboard (I was charged for them on moveout).
The kitchen sink tap was so poorly made the handle unscrewed and fell off. The washer and dryer were placed in the closet at a weird angle so that the door was never able to be shut fully.
I paid for cleaning services on move out and they still charged me carpet cleaning (125) though they were white unstained and I had no pets.
If I had to choose again I would have paid slightly more per month for a better experience and less headache. Lee mas

This is a horrible place to live. The only good thing is the aesthetic of the building and the kind leasing agent. The property manager is unprofessional and does not know how to conduct herself. UDR corporate is no help. Things constantly break, there is a bug infestation problem, and neighbors are disrespectful and nosy. My boyfriend was cornered by my neighbor in the elevator. Crappy place to live. I wouldn't recommend.