Fairland Crossing Apartamentos

In addition to the rats, mice, roaches and over flowing dumpsters… this property also makes a habit of losing your rental payments and destroying your rental history as a result of their disorganization, unprofessionalism and incompetence. Their leasing office has had such a high turn over of staff in the last 12 months that no one knows their right hand from their left. I sent my final payment in the mail, the US post office confirmed it was delivered to them, and they lost it. DO NOT... EVERRRRRRR RENT FROM HERE Lee mas

I promise you that you can find a better apartment. They don’t do a pre-inspection so the apartment you get will have multiple issues like holes in the wall, paint chipping off the doors, mice, broken washing machines etc. upon move in. You’ll ask the office to fix all the issues that you found moving in and they’ll “send” it to their “maintenance team”. Their maintenance team is a joke, it takes multiple weeks for them to complete a single work order and that’s if you’re constantly badgering... them, who knows how long it would take otherwise. The office NEVER answers the phone or returns any calls so the only way to communicate is to physically walk into the office and ask for your issues to be addressed. Of course it won’t be addressed in a timely fashion so you’ll have to come in multiple times over the course of multiple weeks before your issues are addressed. Pest control is a joke, they just throw down bait/traps that you could buy at Home Depot. They came over 3 times and still didn’t get rid of ALL the mice in the apartment. Also the fact that there were enough mice in the apartment to require 3 separate inspections from pest control shows how dirty this place is. I’m not the only one who’s had a bad experience, walk into the leasing office at any time and I bet you money that multiple people are in the office complaining about something wrong in their apartment. It’s like there’s an assembly line of poor quality in there. A leasing office shouldn’t constantly be backed up of complaining residents. My neighbor was hired as a maintenance worker for management and he’s told me that he constantly had to work overtime to fix up his apartment and the building in general because he didn’t even like the upkeep of the apartment. How do your own employees not like the living conditions their hired under? Do they not see an issue? In summary, this place is NOT WORTH the headache it causes. I PROMISE you that you can find a better apartment. This place doesn’t deserve to be listed anywhere. Lee mas

Based on presonal ongoing experience, I can say staff are dismissive and unconcerned with tenants rights or concerns, which appears to be by design. Tenants are not allowed to speak directly to management. The apartments are Rat infested and in disrepair. And good luck trying to get a maintenance request addressed.

Giving this apartment one star is pushing it, but that is the only option. Stop while you’re ahead when looking to move here. This place is so horrible. It is filled with roaches, rats, and the overall quality of the apartment is very poor. Apartment is not clean and management is not doing anything to fix these issues. I highly do not recommend living here.

My husband and I moved here in June 2022 and moved out three months later because it was so bad. Apartment infested with cockroaches that never got fixed despite multiple visits from pest control, apartment did not have working AC and maintenance kept trying to tell us it was fine, that took two months and a lot of our time harassing property management to finally fix.

Other issues included no fire extinguisher, blinds that were not properly affixes to the wall, poles in bedroom closets that... broke if you put any weight on them, a fridge that opened into the hallway instead of the kitchen, etc.
We finally fixed a few of these issues ourselves - maintenance is happy to blow you off and do the bare minimum and you need to harass the property manager several times if you want to actually get anything done.

The pictures this complex shows are very carefully designed not to show you all the flaws - including all the equipment that keeps breaking in the gym and the random days that the pool just doesn't open - so in our experience this place is absolutely not worth the hassle. The lower price is NOT worth it. Lee mas