White Oak Towers Apartments

Moved in 1.5 years ago, to a split 2-BR unit - this best possible floor plan for living with other adults. If you want closets, this is the place. 2 huge walk-in closets, 2 linen closets, and 2 double length closets for coats and storage, and a pantry closet in the kitchen. I didn't think I'd like living so high up, but it's great with this double long balcony. The maintainence guy came in the middle of the night, within less than an hour, both times that I called for emergency repairs.... Sometimes it's hard to get responses from management, but they have been willing to work with me on solving problems. My car was towed by mistake, and the management had it towed back without any charges to, or tow yard visits by, me. The parking lot is horrible for anyone who goes out late. But there is a parking garage under the building - it's worth the $40 a month to be able to park in the garage in an assigned space! There is noise from other units, but not as bad as the other places I have lived. This is the first apartment I've ever lived in, that has had no infestations of anything, not even roaches. I have those sticky boards around the kitchen - there has been a total of one bug stuck on just one of them, the entire time I've lived here. However, some neighbors have complained of roaches, mice, and rats - I can only attribute the absence of them in my unit, to how well the unit is sealed around pipes (I've discovered from other places, that being clean is meaningless when there are things living in between the walls). The only utility not included in rent is water/sewer - that bill is higher than it should be. The elevators situation is bad - too many people. The neighbors have all been friendly here, people say "have a good day" when getting out of the elevator. THE BIG PROBLEM here, is theft of packages. Although the neighbors here are nice, there are obviously some who are thieves. Someone went so far as to steal a new mattress that was delivered to me, within an hour of the UPS stated time of delivery; there was a used dirty mattress sitting in the hall that night. It is imperative that you put in delivery instructions when you place orders. Amazon drivers aren't supposed to leave stuff in the mailroom, but some do it - those packages get torn open and stolen - there need to be cameras in the building. Even with the problems stated, my White Oak Towers apartment is still better than the other complexes where I have lived in this county. Lee mas

I moved in July 1, 2020 it’s December 9, 2020 and I am READY to cut my lease. At first I IGNORED the fact that the water cuts off almost daily, I ignored the fact that in the summer the AC DID NOT WORK AT ALL, I ignored the fact that the elevators and hallways stay dirty (which I MOSTLY blame the renters) but management should stay on top off, I ignored the fact that packages kept getting stolen from my front door.. because again that is not management fault (even tho they should add cameras to... at least minimize) on 12/08/2020 my 4 wheels and rims where stoles inside the building parking lot I saw two more vehicle got there wheels and rims stoles inside the parking lot where I was parked the SECURITY GUARD parks I spoke with the security that night and asked him what had happened he said he heard a couple cars where left in blocks and I let him know one of those was mines I asked him where was he when this took place (it at least took 3 hr for them to take all 3 cars wheels off) he said he was in the garage (which is a 2 floor garage) he said in the garage they also steal from cars, he said he’d talk to Management before letting them know this was happening and to get cameras or add a security guard to help him. ( whether I believe him or not is irrelevant) I have been trying to talk to the manager for the past two days called multiple times the first day spoke with (ZERKXES) which was very helpful but she let me know there is nothing she can do that I had to speak with her manager and she let me know she spoke with the manager and gave her my phone # and she sounded surprised when I kept calling her asking why has the manager not called back. Next day I spoke with the assistant manager Gerald who was also helpful, letting me know he would send a letter to Corporate and I should hear from them soon, I also asked him about cutting my lease and Unfortunately if I where to cut my lease I’d still have to pay rent until the lease comes up. So I suggest STAYING AWAY FROM THIS PLACE! I’ll update when corporate respond. After 3 weeks of calling non stop I finally got ahold of the regional manager that said they are not responsible for nothing. Lee mas

Nothing gets done on time. No respect for tenants. Just pay your rent and deal with your problems on your own. Contact property manager and Nothing gets done so unfortunate.

This apartment is a good place to live, the tenants are the bad people. There are some unscrupulous nasty people living here with no regards to other people and their children. Twice I had my package stolen and the elevator is always messy. The apartment doesn’t steal or make a mess people do!... it’s not the apartment it’s the people.

Charged $500 bill after move out. It doesn’t matter how you keep the apartment you will be charged.