Windsor Court and Tower Apartamentos

I am writing this review only for my present problem. I have been sleeping in the furnace for 2 nights and now this is 3rd day because my AC in the apartment is not cooling. It is so hot in here, i called the services and someone came and said that it is fixed but IT IS NOT. If i am feeling so sick because i am feeling so hot and i am sweating and i do not know what else to do about it. I am just stating what is happening right now.

I have lived here for just over a year and cannot wait to move out. If you have a fear of rodents like me DO NOT MOVE HERE. If I could give 0 stars I would. This place has a serious rat infestation problem due to poor waste management. From my experience the dumpsters are always overflowing, and trash is left overflowing for days at a time, it’s so bad that while walking by you can actually smell the rotting garbage. Naturally rodents are drawn by the smell and there are several rat... burrows/colonies in the surrounding area. Arguably, the rodent population are residents at Windsor apartments. The rats in the apartment complex are massive (think, the size of a small dog) and I have seen several dead rats on the sidewalk, left for days before management removes them.
It is no surprise that rats have made their way into the apartments themselves. in January 2022 alone I saw 6 or 7 different rats in my apartment despite the fact that I have kept it very clean. I know they were different rats because I have had to take matters into my own hands and set rats traps, killing several but they just keep coming, it is truly vile.
I keep my apartment very clean, don’t leave trash overnight in my kitchen, I sweep and mop regularly; it’s a one bedroom apartment so it’s quite small and easy to keep clean, but the rats keep coming.

I have called pest control several times in the time I’ve lived here, and there were two instances where pest control did not bother checking my apartment due to a miscommunication with management, meaning that I had to wait another two weeks for them to come by.

The rats in the apartments are much smaller and squeeze in through the vents/ holes in the carpets etc, I know this because I had to seal my hvac closet with unsightly blue tape to try to keep the rats out, though they found another way into the apartment (the doorframe of the front door, I later discovered). I could go on and on about my experience with rodents in this apartment complex, it has truly been a harrowing experience, a nightmare I wouldn’t wish on anyone. I have called maintenance so many time I have given up, dealing with rodents for over a year, the only solution is to move out. It is so bad that I am embarrassed to have guests over, if I am up past 12am with lights on it’s almost guaranteed that I will see a rat running around my living room. DO NOT MOVE HERE, YOU’VE BEEN WARNED Lee mas

Leasing office poorly managed, filthy place, rat and roach infested as well.

This place is truly horrible. Please stay away.

This is one of the most poorly managed properties i've had the misfortune of dealing with. They guarantee one thing then flip the moment you bring it back up. Had to drive 5 hours out of state only to be told my "reserved" apartment had been sold that morning, even after confirming that I would be set to go once I got down there!

Looking at other reviews this is more the norm than the exception. The place may look nice on the surface but once you get past that this is a hot garbage dump. Much... better properties elsewhere Lee mas

Stay away from this apartment complex. We submitted an application and didn't hear back for two weeks on whether we were accepted. Finally got a hold of someone from the leasing office to rescind the application. Set up an appointment the next day to pick up the $350 deposit. Showed up the next day and they didn't have our money. It was deposited without our consent. It has been a month and a half since then and we still don't have our money back. We call and can barely get someone to answer the... phone. If we leave messages inquiring about our money, they never call us back. When someone does answer, they tell us the money will be in soon for us to pick up but it never is. Working with them has been like pulling teeth, so I can't imagine what it would be like to live there Lee mas