Hillcrest Apartments

Lived here for one year and couldn't get out quick enough. Property and yard not kept clean, always smelled like cigarettes in my apartment because the smell came through the walls. Had to call the cops on the upstairs neighbors at 1am. Maintenance claims to be available 24/7 for emergencies, but when my ceiling has water dripping from it, I couldn't get a hold of anyone. I had to leave a voicemail and go into the office the next morning and already had puddles on my floor. Office is almost... never open even when they say they are. Got falsely charged for a missing key when I moved out even though I turned them all in. Stay away from this place!! Lee mas

The staff is extremely rude. The apartments are absolutely disgusting. There was a bug infestation when we moved in too. Hillcrest Apartments are very money hungry and will take you for everything you’ve got.

We’ve lived at Hillcrest for almost a year and have had issues from the day we moved in. When we moved in the apartment was not cleaned what so ever and there was a bug infestation. The staff besides one girl is extremely rude and unhelpful, the maintenance men are so sweet though! The office doesn’t care at all about noise complaints, we’ve done many due to the people above us banging on the floor for hours, playing drums at 3am everyday on the dot and screaming matches. Last noise complaint we... did I was told to call the police and stop bothering the staff. Most of my belongings have been stolen out of the washers and dryers didn’t matter if it was wet or dry and I was told it’s my problem by the office. The people that live in Hillcrest are extremely rude and do not care at all, nobody picks up their dogs mess outside either. Honestly just not a good place to live and I wish I would’ve found something else. Lee mas

Maintenance over the summer is taken care of by multiple parties. There are NO 24 hour notices from the office on staff entering your unit. Several times a week I would have random staff unlock and enter my unit without knocking. This even happened to me after 6pm - they do not prioritize the safety or privacy of their tenants.

YOU CANNOT USE ETHERNET at these apartments. The WiFi is Spectrum Community WiFi and the router is in the wall. The WiFi is unreliable and was my main reason for... vacating - it was hit or miss if it could handle a zoom call.

The parking lot is in severe disrepair, if you drive a smaller vehicle the potholes are large enough to make your car bottom out.

The pet policy is lenient, but there are not enough trash cans and there are mountains of waste near the apartments.

Requests for fixes can take an incredibly long time and you will have to be loud in order to get them fixed.

It's a large complex that's been resold a few times in the last 10 years, the front desk is nice but it's genuinely not worth the price.


Lee mas

Maintenance always handles my issues quickly and effectively. They are also very cordial, especially Matt.