15/6/24
DO NOT MOVE HERE!!!!!!!! INFESTED WITH ROACHES/BUGS
I recently moved in from another state back in 2022 of August, and these apartments are infested with all sorts of roaches/bugs. The maintenance paint over mold. In my bathroom, i've seen roaches and spiders and it's absolutely horrible. Mold, roaches, and bugs are very common in these apartments. The pool is barely open. The staff are nice, but some are just horrible and rude. My neighbor had a pile of ants in her kitchen, and they never stop coming back. I am also pretty sure that they don't... call in pest controllers to take care of these bugs. The carpets are so dark, you can barely see any bug on the ground. I am someone who has extreme asthma, and the amount of dust I've experienced is absolutely insane. DO NOT MOVE HEREEEE!!!!!!!!
Reseña de Apartments.com
1 persona encontrada esto útil
Administrador de la propiedad en Stoneybrooke Apartments respondió a esta revisión
Hello,
We're sorry to see that you are not pleased with your time with us. Regarding your concern with pests, we do have a pest control company scheduled to come into the community weekly, on Fridays, in order to address any pest concerns that are... brought to our attention. If you are having reoccurring issues, please inform the leasing office so we can have a treatment promptly scheduled for your home. To remedy any dust concerns, we do offer vent cleanings upon request. In order to have this maintenance work scheduled, please contact the leasing office directly. Due to the anonymity of your review, we are unable to contact you directly. If you'd like to address your concerns further, please reach out to us with your contact information at wecare@beaconmanagement.com and a member of our management team will contact you. Thank you.