Ridgeline at Canton Apartamentos

The community has gone through a huge change, The new pool is finally done and it looks beautiful. Service has also improved very much!

Resident Treatment/Services are beyond awful. I couldn’t wait for the end of my lease. Also they make up extra charges out of nowhere and if you are lucky you might get your security deposit back.

Do NOT live at ridgeline at canton… I have had SO MANY issues. I haven’t had a working door in 7 months… trash including random mattresses all over the grounds for months… cat litter was just hardened to my floor upon move in…. So gross here.

When we first moved here we noticed that we didn’t receive a welcome packet on important things like how to submit renters insurance. Also, we never got our patio light maintenance request fulfilled so we had to go out and getting hanging lights just so we can see at night what outside . When needing to contact the office , we never get an answer. When putting maintenance request orders in, it takes more then. 2 weeks to fulfill especially something as simple as a new door knob. And if it takes... longer, we would have to go to the office physically! To remind them and then at that point it gets handled . The garbage area is horrible . In our unit, there are old tenants belongs still in the storage unit, so we have not been able to store our own belongs . Lee mas

Me and my roommate lived here for almost three years with every month only getting worse, less responsive, and full of fake promises. The owners put more effort into setting up new flower beds outside than even attempting to fix things that took months to even get looked at (i.e. a stove that won't ignite, a bathroom fan that only worked for one month, water damage). We were almost Evicted in December because we “never paid November’s rent” even tho we had just paid December’s rent and... (obviously, a month later) had already paid November’s. I had family live in an apartment here 25 years ago and say the same thing, I thought if it was that long ago it must've changed or gotten better, It certainly has not. I'm now leasing a 3 bedroom HOUSE for the same monthly rent as a broken apartment where nothing got fixed. My landlord lives in Texas and has been more responsive in minutes than the entire leasing office had been in months.
The weight that’s been taken off my shoulders from leaving that complex is astounding. Lee mas