Hidden Tree Apartments and Townhomes

Management is very professional. Maintanance service is quick.
Place is clean and well maintain.
Safe place to live at.

The buildings are poorly maintained, over priced and dangerous to live in. I know the price seems good but frankly living in a box by the river is safer than living here. The amount of mold and health code violations is out of this world. It is not worth the price, even if the price was $5 dollars a month.

I am writing this in hopes of helping others by WARNING you not to move in. I have lived here for 5 years because my grandchildren live in a neighborhood close by. I have decided to move out after 5 long years of trying to look past all of the suffering I have endured. When I first moved in, I knew the apartment needed some TLC. The floor felt unsteady and I could tell the roofing needed some new shingles. I looked past it because the apartment managers assured me they would be repairing. My LEG... WENT THROUGH THE FLOOR due to rotted floor boards, the roof had a CONTINUOUS LEAK and ruined my collection of baseball cards, and homeless fellows will move into the vacant apartments because none of these apartments are safe. Please don't move in here, I would never wish this suffering onto my worst enemy. Lee mas

I've tried condensing this the best I can but there are an infinite number of problems here.

The apartment itself, I was told would be cleaned and re-painted. This was the first lie of many. Cabinets do not fully close, walls and closet doors are dirty, rust covers every shower component. Apartment was riddled with spider webs, dust, cracks, and breakage. Carpet does not meet with wall, allowing many bugs to enter at ground level. I hear every step taken my neighbors, so imagine what night time... sounds like. Kitchen was filthy, uncleaned oven/stovetop, fridge even had stains, and drawers had food peels in them. Even the deck had party cups dug into the bushes. Water smells weird at times, and the apartment building often smells terrible.

A few unique scenarios to add. Only once have I called management--for a pinky-nail sized hole above my shower, which leaked drops of water whenever my neighbors shower. The response was to cut a sloppy 1x1 foot hole where it previously was, adding more cracks/breakage to the entire apartment. Tracked dirt all over the carpet, and left the drywall bits all over my floor, bathroom rug, and tub. Safe to say it only took one interaction to learn my lesson.

There was once a storm which momentarily cut all electricity, unfortunately permanently breaking my computer (despite a surge protector being present). There is also an electrical outlet which I have noticed cannot be used since this storm.

They printed the wrong address on my lease, which I of course registered services for since they require it in advanced. Obviously I was not reimbursed for another one of their errors.

To be fair, they give you a few days to 'review' the apartment conditions. I was leaving out of town and quickly turned it in to submit what known issues I'd seen during my tour, because there is a due date for turn in. Upon returning I found many more issues, which sadly I could not submit since the allotted time had passed. Besides, they didn't do anything about the issues I had mentioned anyways.

I still live here so maybe that's why I don't entirely hate it. But believe me, if I'd known it'd be like this, I woulda found another place given more time. Hope this helps! Lee mas

I know this seems like a good complex based on location and low rent costs. But fun away fast and pick a different apartment complex! I have lived at Hidden Tree for several years and cannot wait until my lease expires to move out. The leasing office is extremely unprofessional. They barely answer the phone, and if they don’t- good luck getting a return call! Maintenance is a joke. There were mice in my apartment and I called emergency maintenance and they came out FOUR days later. I highly... recommend you find somewhere else to live!! This is coming from someone who deeply regrets moving in there. Lee mas