21/12/23
BE CAREFUL WHEN RENTING HERE!!!
A lot of the time it would be very difficult to get a response or in contact with the property manager (More on this later) and when he is the only person that you can really talk to when having a question, this posed a problem. On the other hand, when I decided to transfer from MSU to a different school and already signed my lease, he was very helpful and got me out of the lease. The property manger worked very well and was very understanding of my situation and helped me a lot when trying to... get out of my lease. Was very quick, efficient, and nice!
The big problem that came was with my security deposit. It took me over 4 months to get it back. I would call daily and never be able to talk to him, I would email him a lot and never get a response, I'd finally get a meeting and nothing would come of it. I even made an appointment once and then he said that he didn't even know I was coming! They also stopped even answering me after awhile and most likely blacklisted my number because of how many times I'd try to call to get my deposit back. I once called on my phone, didn't get a response, and then called on my girlfriend's phone and got one in two rings. He also lied to me and told me that my former roommate didn't pay 4 months of his rent to try and pin my anger on my roommate instead of him. Even when trying to talk to him about this when I still lived there would be a hassle because he would take a long time to answer or after one of us talked to him, he'd say that he had not talked to the other or just contradict what he told the other.
Another problem on a smaller scale was when our sink clogged and we needed maintenance. It was right before spring break and no one came to fix it for almost two weeks and only came after we kept annoying them about it. I went in to the office one day before break and they said that they would come that day, only to never show up and wait another week and a half.
In conclusion, just be careful when renting here. A lot of the stay was good and very professional, but when it came to issues like money and just getting constant communication with the property manager. It was very unprofessional and even petty at times. The receptionists are very nice and very professional and I have no complaints at all about them. They were honestly more helpful than anyone else! I noticed a lot of others having security deposit issues, so take that into consideration as well.
Reseña de Apartments.com
Administrador de la propiedad en Red Cedar Flats respondió a esta revisión
We appreciate your input and am glad that we were able to help you break your lease. Without your contact information, we cannot pull up your account to verify your concerns. More than likely, since security deposits are processed within 30 days of... the end of the lease and since you moved out prior to the end of the lease, you would have had to wait until the conclusion of the original lease.
In addition, if your roommate was in arrears, and having signed a joint and several lease, that would also effect the return of your security deposit. We appreciate that you chose Red Cedar Flats and we are always looking for constructive input to constantly evaluate our processes and procedures.