Burton Ridge Apartments

if you read any of these reviews please read this one. DO NOT APPLY HERE!!!! Most of these reviews are years old before the new management was in. My roommates and I were looking for a new bigger place, and stumbled upon burton ridge. We took a tour and Koral gave us the applications that day saying if we got them in the same day/soon they'd hold the place and process our applications quickly and first. After this however, they became extremely unresponsive. We would have to contact them every... time we needed an update, which would usually be around 4 days at a time. They did not call us more than twice. Every time we would call, we would be informed we needed more proof of income/proof of residence etc., which we would get them immediately and then would be followed up by another week of silence, then to be told they needed something else, etc. This whole time we weren't searching for other places because they kept telling us they were holding the place and everything was looking good. Last week they finally told us everything looked good but they still needed to talk to corporate for the final say and we made it very clear to them that our lease at our current place ends extremely soon and we need an answer quickly. Corporate was obviously in no rush because they took another 3-4 days to get back to us, in which they again told us they need more info. We have to be out of our current place in 4 days and it feels like they are just dragging out the process on purpose so we give up, which we did. We are 3 younger guys and honestly feel like they don't want to rent to us because they feel like we will not pay/destroy the place, which is incredible because I make more than enough to pay the rent on my own and have great credit/no bad rental history. Either that or they are just extremely lazy and terrible at their jobs. We are now scrambling to find another place in only a few days because they led us on for a month instead of just telling us we should look elsewhere. Lee mas

My partner and lived at Burton Ridge for about 1-1/2 years. We moved from Chicago to Grand Rapids and Koral, from the leasing office, made us feel at home from day one. The only reason that we moved out is so that my partner could attend nursing school near Detroit. Burton Ridge has several different types of apartments and townhomes. I lived in one of the "luxury apartments." The layout of the apartment was spacious and it was clear there was a lot of attention to detail in the construction of... the building and the apartment itself. We felt that maintenance requests were handled in a timely manner and completed in a quality way. We thoroughly enjoyed taking walks through the property. The trees and ponds made it feel as if we were not in a city. As a bonus, our balcony faced the woods and we enjoyed a view of nature from our dining room. Lee mas

Special shout out to Koral, the property manager, who has been there since 2018. Koral and the team CARE for the residents. They take time to get to know you and are always very communicative. Maintenance is also top notch - they take care when entering your home and respond quickly. The place is also in a quiet, safe, and secluded area with the most beautiful property grounds including ponds, a central arched bridge, gazebo, and much more.

I lived here from 2014-2022. Wish I could take Koral... with me. Absolute best property manager. Lee mas

This is my second year living in Burton Ridge and I have to say I love this place. It is so close to everything, grocery stores, schools, restaurants, hospitals, downtown. The management is AMAZING. They are always willing to help as quickly as possible and are very kind. My apartment is a little old but nothing terrible like things falling apart or walls breaking. We've asked for couple replacements due it just being old and BR management has done their best to replace it for us.

I have been here 2.5 years and only leaving because of a job move. From day one, it has been great. Koral gave me lots of good info and it felt like she paid special attention to my application. At first, the rent seemed a little on the high side BUT it INCLUDES an in-unit washer and dryer, a garage, and there was not an additional "cat" rent. I wish I could move this place and these people with me. Thanks Debbie and Koral!