Lake Forest Apartment Homes

I don’t even know where to start. This apartment has been a nightmare. First, we had a water heater leak that lasted for months, not once, but twice! Turns out the boiler was leaking into our downstairs neighbor’s apartment, and somehow, it felt like management was trying to pin it on us.

The first leak happened in September 2023. They left a bucket to catch the water and kept the boiler door wide open, right by our cramped hallway. Maintenance tore up the AC vent and left it open for months.... They said to keep the bucket there until they found a fix. Well, they never came back, so we assumed it wasn’t an issue anymore. We didn't know it was leaking until our neighbor reported it. But it became our problem, and it went on until winter. Once we stopped using the AC, the leaks stopped.

Fast forward to August 2024, the leak returned. Same bucket, same mess. We called the office, and they sent a guy who just looked at the boiler and said they’d be back. We had multiple maintenance people come through with the same excuse. We emptied that bucket ourselves every day.

One call stands out—I was polite but frustrated, and the woman on the phone told me to call emergency maintenance if it was “such a big deal.” We waited until Monday, but no one came. A week later, a contractor arrived and did a half-done job.

That was just the big issue. The carpet always smelled like dog urine, the balcony felt like it would collapse, and the walls were so thin we could hear every conversation from the neighbors. The laundry room had only two washers and dryers for the whole building, and broken carports left cars exposed for months. Sure, they updated the outdoor areas, but they shut down one of the pools, and the other was always under repair.

To make it worse, we lived right next to a shady hotel, and people’s cars were constantly broken into. Security? Barely around, never doing anything but driving through.

We finally moved out, and now they want to charge us for damages we didn’t cause. After everything, you’d think they’d cut us some slack. We just wanted a safe, clean place to live, but we never got that. Lee mas

Our storage unit was broken into, and some of my things that cannot be replaced were stolen. Manager didn’t care about it, if she did she would have responded to our email right away instead of taking aweek to do so. She already knew break-ins happened but never told us specifically, or bothered to investigate further I guess.

Building smells bad, people smoking cigarettes, weed in other buildings. Nasty motels nearby, people around the area and neighbors seem like they are not trustworthy.... Not pet friendly like they advertise, not a safe place for small dogs or cats because apartments have safety issues. Things around the apartment, inside and outside building, are crumbling, dirty, not taken care of. We felt sick every day there, wondering if there is mold in the walls - probably they paint over it, wouldn’t be surprised. Months of our life and health/happiness we cannot get back!! Lee mas

Living at Lake Forest Apartments is the best decision that I have made. The patios/balconies are huge and the ceilings in the apartments are not on top of you and you do not feel like you are on the bottom level of the building. I love to sit by the lake on the deck that they put in. They have updated the property and the units with the new company that took over and I have seen so many things change for the better. Yes, there are somethings that they can't help like people not picking up after... there animals but the office is on top of it and they try to figure out what animal did it and they will send that person the correct letter for this. The staff at Lake Forest is very nice and they are willing to help you out. This summer was nice and I got to finally use both pools and they are even heated. ( that was so nice if the weather was not that hot out). There is a nice walking trail in the woods and you do not feel like you are in the city. This place is the best place that I have lived in an Apartment. Lee mas

If you don't drive your car for a little bit (2 weeks ish), they might just tow it! They'll *say* they tagged it (it's lies, we checked ever day), and they'll it *should* move (that's not in the lease), so yeah. They don't give a crap about their residents, and they'll take their stuff with little-to-no communication about it if they feel so inclined, and because they're the company and you're the resident, you're SOL. STAY AWAY!!!!!!

Living in Lake Forest Apartments is a wonderful community to reside. My scenic view is refreshing during all seasons along with the open floor plan. The enclosed, large decks feel like you have an extra room off your living/dining room. Having two pools to choose from is nice, especially having children. Lake Forest Staff goes out of their way to do a little something special for the children or residents during holidays. As an example: Halloween goodie bag in office, Chritmas they left a... little treat bag and even the first day of school, students had a bag of school supplies. They're maintenance staff is efficient and friendly and all the remodeling has been such a beautiful improvement, I can't wait to see the full transformation. You won't be disappointed to live in an apartment community like this, they're hard to find. Quiet, pet friendly with spacious rooms along with enormous decks. A must see! Lee mas