Lake of the Hills Apartment Homes

I absolutely love where I live. I have done here 14 years and have gone through 3 different managers and maintenance crew. I can tell you that in the past, there has been some random issues. But the owner has done a phenomenal job of stepping in not only resolving issues. He has replaced staff and at one point, also resolved some mechanical issues, I was having , while going above and beyond he replaced all of my appliances. To accommodate for the minor inconveniences I went through.
The... current manager and maintenance crew have been phenomenal.
They are the most responsive, courteous and attention to detailed team I have ever encountered.
I have rented from many different complexes. Rented houses and owned a couple houses over my lifetime. And they are the reason why, I not only have been here 14 years but I just signed another 2 years.
I have skimmed through quite a few reviews. I see a lot of different negative ones. And I could understand from previous management where frustration might have came from. But I can assure you that. Trisha Property Manager), Rudy (Property Service Manager) and Omar (Owner) have and continue to provide amazing support and have been doing so many improvements and upgrades. This place might look the same on the outside, but on the inside everything has dramatically changed. In fact, because I have been here so long and they have continued to do and make so many improvements, they even offered to upgrade.everything in my apartment without charge. They worked around my schedule so that I could move my furniture out of one room while they replaced the flooring. Then a different day completely replaced my kitchen cabinets, appliances, flooring, as well as both bathrooms, literally everything. I can also assure you that if you do a search for rental cost in the entire greater Lansing area, you will not find this low of pricing, friendly and safe neighborhood, as well as large size apartments anywhere. Lee mas

If you want a beautiful lake front with mold and ceiling leaks then this is the apartment for you! The management team definitely over promises and under delivers! DO NOT SIGN AND ASK TO TOUR YOUR EXACT APARTMENT!! It's the law, do not sign the move in check list, ask for a hard copy! Trust me, you will be out first months rent if you end up going to court. They cannot make you sign a check in list without seeing the apartment and you CAN see the EXACT apartment you will be living in. Save your... money and just go somewhere else. Lee mas

I love my apartment and the nice quiet, friendly neighborhood. Tricia (Property Manager) is always helpful and Rudy (Maintenance Guy) takes care of all issues. I have been here for 2 years and only had to call twice, not bad in my book. I highly recommend this property.

Only doing cosmetic changes. Horrible mold problem! Mice infested in lower level maintenance rooms. Tearing up carpet in common areas but not fixing root problems. Manager is oblivious to these issues or doesn’t care. Black residue coming out of air vents - no concern to management.

I don’t understand the bad reviews, I’ve lived here for a few months now and have absolutely loved it. The Manager Trish is amazing and so helpful and understanding, the apartments are gorgeous and a great price for the size of the huge apartments you get. And if you ever need anything Rudy is always so quick at fixing it!