Devonshire on Canal Apartamentos

I have lived here for almost 10 years and have seen management come and go. I'm trying to give this new one a chance but so far I'm disappointed. I've requested over 4 times to have my carpets changed, and curtains repaired (because they were never installed correctly in the first place)
I called and spoke to emergency maintenance on 03/10/24 at 6:19 PM to fix a leak coming from the ceiling in the master bathroom. Nobody ever showed up. I contacted the office numerous times and nobody returned... my call, I then resent the maintenance request to Devonshire's email (with pictures and videos of the repairs needed) at 1 PM on 03/18/24. I have nails sticking out of the flooring in the kitchen and carpet in my living room. It is now 04/08/24, and none of the repairs that I have requested have been made. I will keep updating this review over time. Lee mas

I have lived in this apartment complex for 1.5 years. Initially they get you by stating all of the amenities like the pool and the workout room. The pool was not open at all the first summer I lived here due to "the bathrooms not being finished". Then same thing this previous summer until July? I have never seen the workout center open. Maintenance sucks! You will submit a request through the office, just for them not to come, or you must call multiple times to get something like a lightbulb... changed. This has happened to me 3 times, minor and major instances. The inside of the complex is not well kept, the common areas (stairs, door, hallway, laundry room) are never clean, marks and things on the walls. Food may sit in the front entrance for days, if I don't throw it away. Carpets never vacuumed. I have only heard/ seen someone clean the common areas one time! They do not maintain the lawn consistently.

The apartment itself is ok, the one bedroom has a nice sized closet, but if you opt for the 2 bedroom the master closet is huge! The two bedroom I viewed also had a fireplace. You will often see the landlord special here, where certain things are patched oddly, painted over, etc. Does not have in-unit washer and dryer. They are shared amongst the whole apartment complex. It ends up being cheaper to go to Point Laundry down the road.

My neighbors are not bad! This complex has many downfalls, but it is overall not bad, especially for the price. I have heard some units are outdated, mine personally isn't. I would move here as a starter apartment, or if you don't need anything special. If the office was better, the apartments would be nicer! Also in unit-laundry would be amazing! Lee mas

It is advertised that there are in unit washer/dryer but that is not the case. There isn't even a hook up for them. 12 units share 1 washer and 1 dryer and they aren't very big at all. When painting between tenants they don't protect the vinyl flooring, counters, or doors so there is paint spray all over. You can easily hear neighbors yelling at each other, loud music, and loud TVs. The benefits are the large closet in the master bedroom and the location. If you can afford to, look somewhere... else! Lee mas

When I first moved in, I moved into a unit with no socket covers and door hardware. Also, the water in my shower did not work. I moved from out of town and this was the state of my apartment. After fixing those problems maintenance answered most request within a week. But after my first year was up. They began to ignore my request entirely. It took them 8 months and three attempts to fix my bathroom fan. They have ignored 7 requests for different things the presence of mold, and water damage... from the window not being sealed correctly being the biggest problems. I have spoken with everyone in the office and the PM has promised me on several occasions that someone would "look at that today or tomorrow." And no one has come and there has been no communication. It seems after they raised the rent by $100 the service got worst and I am not understanding why pay more for terrible service. Lee mas

Went to tour an apartment available and was pretty disappointed. The further back in the complex you go the more dilapidated the builders were. We were on a self guided tour and when we entered the stairwell for the unit we were seeing there was trash bags left out on the floor and it smelt terrible. The unit itself was fine but did not have a washer/dryer or even a hookup and was advertised to have one in that unit. I’m sure some of it is nice but what an awful first impression.