Sterling Pointe Apartamentos

All the paper work was extremely easy to get filled out! Sonya was a huge help, and was able to answer all the questions I had! The apartment she showed me was clean and looked great. Honestly, easiest process I've had yet with my apartment hunt!

Currently living in a lower level apartment that flooded 8/25/23. It’s been 2 weeks without updates. We were not informed that these apartments have a HISTORY OF FLOODING and was not informed that our renters insurance wouldn’t cover flooding . We haven’t received any info on when the repairs will be done, if we owe any rent, and who’s responsible for the electrical bill with their huge numerous fans running 24/7 to dry out the place. The A/c unit is the bedroom closet and leaks regularly. They... refuse to help with laundry expenses after the a/c soaked all of my clothes TWICE. The dishwashers overflows a couple times a month as well. There’s roaches. Year round. Maintenance NEVER shows up with tools. Any issue I’ve had they come by, and then go get tools. The paint on the walls is layered on so thick I can push chunks off with a finger, which is from replacing the dry wall multiple times from flooding. This place sucks and is over priced for how small they are. Lee mas

Great management !! The apartments are nice and remodeled . The pool is always well taken care of.

The management is horrible in this complex, there is only one person that works in the office & 9 times out of 10 she isn't there. They back date items they send out to their resident's, so if you owed any fee you weren't aware of, you need it immediately or you're threatened with eviction.

The walls are paper thin, you can hear what all your neighbors are doing around you, there is regularly mold growing around the windows of the bottom floor apartments, the dishwashers are outdated, the... garbage disposals are old & breakdown constantly. You constantly smell weed through the vents from other apartments and the hallways always smell like Mildew and cigarettes. It took a YEAR to get my bathroom fan replaced, then the maintainence person left a gouge in the ceiling. We moved in to no batteries in any of our alarms (fire & CO2). Lee mas

Charlotte Arms is the best community I have ever lived in. The office staff is great. The community is quiet and clean. Would recommend to any one.