Pebble Creek Apartamentos

DO NOT LIVE HERE!!!! Our AC unit went out and they don't even have the ability to fix it! We have a four month old who I can't even keep in the apartment during the day due to it getting too hot and being unsafe for her. They told us it could be WEEKS before we are able to have AC again, and their solution was for me to take my baby to the clubhouse everyday. Am I supposed to just set up my nursery in the clubhouse now?! Walk back and forth to my apartment every 2 hours to feed her?! It's... honestly disgusting to think they would put a babies life in danger due to bad management and ownership. Sadly we aren't even the only ones with this problem. Apparently they let tons of AC units go bad from them being so old. When talking to the manager she spoke as if this was a normal accurance! Like leaving so many people with no AC in the middle of June was something they were used to doing! Management is underpaid and understaffed so good luck getting anyone out to fix anything in general. If you do happen to get someone out half the time they are teenagers/young adults that don't even know what they are doing or have the tools to fix anything. Lee mas

I've lived here for about a year, in regards to the property itself, living here has been fine. Brown Recluse spiders in the warmer months are an ongoing issue, but the front desk will provide traps if asked, they also will bring exterminators in from time to time, but I haven't seen any reduction in the spider issue until the weather cools down.

Communication is a little lacking at times, I have found signs of staff being in my apartment without any notice before. Most of the time, they will... let you know. Lee mas

I've been here for a few years now and I can't stand the 4.8 Star rating it has. It really deserves a 2.5 star review, however I feel that the owners of this property must have worst. (This review is a 1 star to help warn potential renters) Lets start off with the good; Location, Looks clean, and friendly staff. Located right off the highway and Mound you can practically go anywhere quickly. The grounds are kept clean most of the year, except for snow/ice. Lastly, the staff is extremely friendly... and almost makes you forget they're screwing you over. Now for the bad. Rent goes up every year by at least $150-$300 a month. There is no maintenance to fix anything. The current two guys they have are months behind and are more focused on fixing the apartments people are moving out of so they can get new people to move in. If you need something fixed you're better off fixing it yourself.(I'm not kidding, maintenance will just tell you empty promises) The appliances are older than most 20 year olds living in here and are barely working.(Office Staff claims new stoves and refrigerators have been on backorder with corporate for over a year now) The apartments themselves are falling apart, windows let all the cold air in and everyone has to tape/cover them in plastic to maintain an okay temperature. The maintenance staff just paints over everything, cracks in ceilings, walls, and windows. (This is typical of most apartment places) All of the balconies need replacing, rotten lumber holding them together.(For over a year now, they've claimed a company was coming out to replace them. A serious hazard) However, the apartments are decently sound proof. UNLESS you get a bottom floor, you'll be able to hear everything that happens above you. I'm talking voices, footsteps, tv's, music, dishwasher, washing machine, dryer, shower, drawers.(Ask for a walkthrough on a bottom floor, if you do come to check out an apartment) Lastly, If you pay online over their website they charge you a service fee, which is another way they get you. I hope I didn't scare you away from these apartments fully, but at least informed you more than the office staff. These are okay apartments at best and are safe. However, for the price that they are and the price I'm sure they're going to raise them to. There's much better ones out there, just take a look. Best of luck to you. Lee mas

I have been living here for 18 years and couldn't be happier, the maintenance staff is excellent and the front office couldn't be more helpful, especially Kathy, if your looking for an apartment stop by Pebble Creek, you won't be disappointed ??

I have loved living here! All of the ladies at the office have been so wonderful and have helped us through anything we needed. We are so close with the one girl from the office that we refer to her as “Aunt Cathy” of which she refers to herself as that too! We rent a 3 bedroom 2 bathroom place and you get a garage and a washer and dryer! The price is great compared to other 3 bedroom places. The area is also great. The neighbors by me are very nice!