The Gables of Troy Apartamentos

Recently moved in office staff was great, and I love my new apartment.

1. The buildings are old and falling apart. Rarely are they fixed or painted. This isn’t a big deal though, until you factor in:

2. Maintenance is slow and the maintenance staff are openly contemptuous of repair requests.

3. When “preventative” maintenance is preformed, tenants are often warned only a few days in advance. You cannot reschedule and they will give a 48+ hour window of when they will appear. They claim they will change lightbulbs and perform maintenance, but rarely do. Extremely... inconvenient and they don’t really care.

4. The apartment staff will frequently enter your home. This isn’t the that strange (obviously that can happen at other apartment complexes) but usually you are given specifics, can request other days, and are warned weeks in advanced. Gables rarely does this. They have a special key to your apartment and can/will walk right in with little notice. And they will.

5. Even in the parking lot, enormous pot holes will often be left unfilled for years. No joke: Years. And I don’t mean small pot holes, I mean car-damaging holes in the ground. They often fill with water so they are hard to spot some seasons.

6. They have a lot of buildings and a fairly minimal staff. They are extremely heavy-handed with how they operate at their office. A lot of places will charge a fee if your rent is late (understandable) but how many turn off your ability to pay with your debit cards if you’re late? Crazy. You’ll literally have to pay with cash at a grocery store just to to give them money (I’ve only been late once in years, so this is clearly something they do to everybody).

7. Apartment complexes with mismatching locks, incorrect mail keys, incorrect door keys, pet stations not being filled with waste bags, snow not plowed in the winter until it gets really bad, branches falling off trees and damaging cars (the debris is left),

8. Frequent rent raises. Of course, a lot of places do that, but Gables of Troy is particularly bad, especially considering how deficient they are in other areas.

9. More than anything is this: the Gables of Troy and the management company, Kaftan, genuinely do not care about the place. They don’t care about their tenants’ experiences. They’re not interested in giving you a nice place to live and respecting you as an individual. That alone should be a dealbreaker for anyone with self respect.

Save yourself. Stay away. I wish somebody had warned me. Lee mas

Very poor management. Dog poop everywhere. Laundry room mess garbage everywhere. Lights most of the times never work in common entrance. No proper lease renewal notice on time. Very huge fees if going month to month which is never mentioned in their lease or any notice they will serve. You will come to know about that 10 days before your lease expiration!!!! Overall garbage !!

It’s unfortunate to see the bad reviews as I live here currently and have had a great experience. Quiet friendly neighbors! Updated apt unit & amenities that are needed for myself! I appreciate being a resident here.

Horrible management, I am renting at Gables of Troy! My ceiling recently fell thru completely due to poor carpentry, thank god my child wasn’t even the living room once it collapsed! no way I am able to stay in the apt! Company didn’t even want to relocate me. After they finally found me another apt the toilet and tub overflowed and completely stop working rent is entirely too high to be going thru these type of problems! If you value your money peace and time stay away!!!! Update my apt was to... be ready on 31st of July it is now August 4 and I am still not back into my place. Lee mas