20/6/24
The good and the bad!
I've been at Venue for almost 3 years. Positives: super convenient location, friendly staff, I can rarely hear my neighbors, Aldi downstairs.
Negatives: maintenance of some common areas, especially workout room is lacking. Lack of transparency with "market rent" and rent increase both times I've renewed my lease, which is frustrating. Guessing management company knows once a person is in it is expensive and time consuming to move so most will stay anyway?
Reseña de Apartments.com
Administrador de la propiedad en Venue respondió a esta revisión
Dear Ken,
Thank you for sharing your feedback and for being a resident at Venue for nearly three years. We appreciate your positive comments about our convenient location and friendly staff. We apologize for the maintenance issues in the common... areas, particularly the fitness center. We are committed to providing a well-maintained environment for our residents and will address these concerns promptly. Regarding the transparency of "market rent" and rent increases, we understand your frustration and will strive to improve our communication and clarity in this area. Please contact our team directly at (701) 369-9854 so we can assist you in resolving any outstanding issues. We value your residency and are dedicated to enhancing your living experience at Venue.
Sincerely,
Venue Management Team