19/2/25
Not for people with allergies
This apartment complex has nice amenities and community but I have been having allergies that clearly come from my apartment. Management has refused to acknowledge this, and refused to do anything to resolve the problem beyond a simple filter change, and refuse to arrange a mutual termination of the lease. I have had sensitivity issues in a couple of places in Minnesota, but I have found The Durham's management the most difficult to deal with and the least willing to take action. Apartments are... newly renovated but the building is 60 years old and the HVAC system pipework is, according to Durham maintenance is completely unserviceable.
Reseña de Apartments.com
Administrador de la propiedad en Durham respondió a esta revisión
Thank you for sharing your feedback. We appreciate your thoughts on our community and would like to address some of the concerns you've raised. First, to clarify, The Durham is much younger than 60 years. While the building does have historical charm... , it has also undergone extensive renovations and updates to provide our resident family with the best possible amenities and apartment homes.
Regarding your concerns about mold, please rest assured that we take these matters seriously. Both your apartment and the building have been inspected multiple times at your request. The most recent inspection was completed yesterday, while you were present and there was no evidence of mold found.
We understand you've experienced discomfort in your apartment, and we've taken your concerns seriously. While no community is without its challenges, our commitment remains to provide a clean, comfortable living environment for all our residents.
We wish you all the best in your new home.
Sincerely,
The Durham Management Team