Park Trails Apartments

I lived here for several years because I couldn't afford a good place to live. Property management sucks. Loss of water, loss of power, lots of bugs and a decent bit of mold. This place really sucks. Don't live here.

I've had someone with keys coming in and out of my apartment, without notice, the whole time I lived here. I suspect it was the management, but don't know for sure. I had several items stolen, as well. I also noticed they like to get people's car towed, again.... suspect that's management-super shady practices. The place is overall, really dumpy. The hornet nest was never taken care of even AFTER bringing it to their attention and I was almost swarmed by em. The washer has been broken for over a... YEAR, and they never bothered fixing it. The apartments ARE in a good area, though. Lee mas

I lived at these apartments for 2.5 years which was 2.5 years too long.
• These apartments are under the flight path of MSP airport, so you will hear loud, low flying, airplanes non-stop.
• My building had an extremely loud entry door, which my bedroom was directly above. Every time someone went in/out, I’d hear the door slam, loud enough to wake me up and hear in other parts of my unit.
• There were endless water issues at these apartments, either I had no hot water or no water at all. The... repairs to the water heater and pipes seemed to be merely bandaids on the real problem. Not only that, but my shower would randomly get scalding hot for no reason.
• Outside noise and hallways noise is definitely an issue, especially when they started allowing dogs, which when I moved in they didn’t allow.
• I’m not sure if neighbors were smoking in the building, or if the smell of cigarettes just carried that far from the smoking area by the dumpsters and into the building, but my unit often smelled like cigarettes.
• Management doesn’t stick around. There were four different property managers during my stay. They also do not provide backups when they’re on vacation and do not communicate when they’re out or when they are no longer with the company.
• Snow plowing is slow in the winter and therefore the snow gets packed down and then becomes ice. The parking lot in general is a bit of a potholed mess with puddles when it rains or snow melts.
• Lastly, guests are required to have guest parking passes which the property manager issues (which are a pain to get when there's no manager). My boyfriend’s car was towed due to the carelessness on the property manager’s part while filling out the pass. This cost $200 to release the car and then 2.5 weeks of working with the towing company and Park Trails to get a refund.

Every unit in my building turned over while I was living there except one unit, maybe two. People do not stay here long term. I would look somewhere else especially if you enjoy quiet and running (hot) water. Lee mas

Apart from the good location and relatively low price, there are very few pros. I’ve been here almost three years, every year thinking it will get better. (Spoiler, it hasn’t...) Terrible management with fast turnover, maintenance issues constantly, and no hot water frequently. The water was shut off completely several times in 2020 alone. Noise travels a lot, as the building is very poorly constructed with cheap materials and not maintained well.

These apartments are poorly built and the property managers and parent company (Soderberg Apartments) do not appear to care about their tenants. The property manager, Max, was great when we moved in, but he left soon after and we’ve gone through several property managers since then. Soderberg Apartments never communicates these changes to the Park Trails residents, so we’ve gone weeks at a time without a property manager to handle issues and maintenance requests. We have gone hours without... running water on several occasions with no warning, and my building also has an issue with the hot water going out frequently. My apartment has cracks that have let hornets inside three times, and we also have pest issues with silverfish and house centipedes. The pipes have had several issues in my time here, and the water has so much mineral content that it leaves residue in the tub, sinks, and on dishes and laundry. Our apartment wall also has a bad smell when the sun hits it, which makes me suspect mold in the building materials. The only redeeming qualities are the somewhat low cost, free parking, and the friendly maintenance person. The updated kitchens are nice but not the best quality appliances, and the “maple” floors are laminate panels.. not actual wood. Lee mas