Terra Pointe Apartments

I've been here about 7 months and it is now November 2019.

Within my first month here my boyfriends car was broken into(they'll only release footage to the cops if there is a report filed) Would be nice to know if was a resident before we wasted our time.

They send out an email about once a week letting you know when the water will be off. May be as short as 2 hours and it might be all day... I guess running water is a lot to ask for.

The outside bins are often not on site so you get drive... around the gigantic pile of trash people leave on the ground in its place.

The heat in my apartment wont turn off so I run the AC or leave the window open(I have had a maintenance person out once for this already. The last time I had them out to fix something it took 3 tries before they got it right and several weeks before they follow up on each request)... It sucks cause its always loud outside being close to the entrance.

The tenant above me likes to dump water off their balcony. If my door is open(which it is quite often because of the heat) it pours right into my living room..... At least I can get water that way.

They towed my legally registered car because the year tab fell off(a cop would have been able to tell I was current) Was over $300 to get it back.

To break the lease they require 60 days notice and 2 months of rent to buy out... so 4 months of rent money.

All in all at least the staff is very friendly. Lee mas

THIS PLACE TOWS VEHICLES EVERYDAY WITH A ROVING GOON SQUAD CALLED ABSOLUTE TOWING> THEY CARE NOT ABOUT THEIR TENENTS AND GET THE RUN AROUND WHEN ASKING QUESTIONS>

We moved in only a few months ago and already are regretting our decision. The fire alarms constantly go off for no reason, they are constantly shutting off the water for “repairs” (today it was shut off all day) and the screens aren’t even secured into the windows. Building itself is nasty and never cleaned properly. There’s a giant hole in the wall of one of the staircases with gang writing carved on it and it’s been there for months with management doing nothing.

I asked if there was time to show the apartment the next day. The lady on the phone asked me to hold for a second then she audibly asked another lady if there was time to show it tomorrow, I then heard yelling about how that is stupid and people need to give more time for them to organize that kind of thing, so that was rude. We ended up going the next day at noon there were holes in the walls the whole building smells like cigarettes and you can hear yelling on every floor I don’t know what... kind of people they have living there but it doesn’t seem safe to me. Lee mas

Dirty hallway, bad manager and full of herself. Too expensive for no reason. Trashy and not the price they ask for. MANAGEMENT ONLY CARES ABOUT MONEY NOT YOU.
STAY AWAY