The Reserve at Winding Creek Apartamentos

I’ve been staying here for almost 2 years now and at the beginning it was great but lately not so much. My first problem stems from when there was a gas leak in my apartment in Feb they took so long to fix it that they prorated my rent to pay half in Feb which was appreciated. What I did not appreciate is never being informed when the work order was completed I was told by the property manager “well you didn’t check” the reason why I never called is because each time I came back to my apartment... to get clothes because I was not staying there my wall were completely gutted out THAT IS NOT A COMPLETE WORK ORDER. She tells me it was completed in FEB and my walls were not fixed until March and I still have a gas line going though my bedroom so now I’m paying for an apartment that I really did not agree too simply because when I signed my lease this gas line always not here. Secondly THE FLOODING!!!!!!! I lost my car due to flooding and there was absolutely NOTHING that’s the complex did not even an apology and while my car was just sitting someone stole my tires in broad daylight still nothing form the complex. Thirdly they’ve moved us to pay rent online I called because I was unsure of how to do something and was told “I have no idea how to work that system” Trash Complex Lee mas

My advice is to pay for the home owners moving clause because it saved us! When we first moved in back in early 2019, I recommended it to everyone. I really enjoyed the first 6 months or so. They would even send police to warn people if the creek was flooding so you could move your car (although recently tons of people lost their cars to flooding). But by the end of 2019 I felt like things were not as great. The worst part was that there were people always arguing in the parking lot at all hours... of the night and the new owners became very disengaged. It took a month before I could get ahold of them to renew my lease, and when they went to online billing, I was in contact for 3 months trying to find out why it wouldn't let me get into the account. They never could get it fixed, but by then we were moving. They also never gave us the professional carpet cleaning that was in the contract because of COVID but charged us the normal cleaning fee out of our deposit.
If you want somewhere cheap and fairly decent this is the place, but I wouldn't recommend it to someone I know personally. Lee mas

I previously gave it a 5 star but I can't find a way to delete my old review here.

My advice is to pay for the home owners moving clause because it saved us! When we first moved in back in early 2019, I recommended it to everyone. I really enjoyed the first 6 months or so. They would even send police to warn people if the creek was flooding so you could move your car (although recently tons of people lost their cars to flooding). But by the end of 2019 I felt like things were not as great. The... worst part was that there were people always arguing in the parking lot at all hours of the night and the new owners became very disengaged. It took a month before I could get ahold of them to renew my lease, and when they went to online billing, I was in contact for 3 months trying to find out why it wouldn't let me get into the account. They never could get it fixed, but by then we were moving. They also never gave us the professional carpet cleaning that was in the contract because of COVID but charged us the normal cleaning fee out of our deposit.
If you want somewhere cheap and fairly decent this is the place, but I wouldn't recommend it to someone I know personally. Lee mas

I currently live here and I am having a issue with bugs coming through my patio window. The only comment the leasing office has to say is maintenance has a ticket and will get to it if they have time. Living in this apartment if you have issues you will wait 1-3 weeks before anything is fixed. It’s not worth your money to live uncomfortable.

A great place to live, with very friendly and vibrant staffing. The apartment I live in is very comfortable and perfectly sized for me. I didn't think I would care about the sunken living room as much as I do but its a really cool addition to an already nice living space. Matinence is out very quickly as well if I ever need them.
And when I have a party I am inviting the staff

- Brandon A