Cold Storage Lofts

Roaches, trash, staff is incompetent and deceitful. You have to go above management to get them to do anything. Dont live here.

so i want to start off with a positive. the management and maintaince are kind people who tried to help me during the worst time of my life. they really were helpful and stayed on top of everything. also i loved the patio so much! and the view from the pool was breath taking! but the building itself its awful. when i first moved in my ac was out for over 2 weeks, i had to email twice. i guess the maintenance people forgot? it was in midcle of sunner too but no biggie. i brushed it off. the pool... wasn't even opened most of the time during summer. always breaking and shutting down. the same thing with most of the washer, dryers, and elevators. i was always fearful to take the stair because of how steep they were and getting furniture into that place was a nightmare. the elevator was too small and there was only one other and it was even smaller. there was a cockroach problem That they didnt tell us about until after they said we couldnt use the trash anymore. they wanted us to carry our trash all the way outside and around the building. the fitness room wasnt in the best conditions either. despite all of this i still had a positive experience there, it really shows how good management can make a difference. i dont blame management for the building conditions. i understand things happen. however, if you want more a newer place i wouldn't recommend it. but if you're a college student looking for anything. i would suggest this place! Lee mas

Perfect Location.
Excellent Price.
Lofts inside are super trendy, stylish w/ high ceilings.
Historic building with awesome views of city.
Amazing Staff - in office are Shannon and Marisol Both
are extremely knowlegable, helpful and kind :))
Maintenence prompt and professional.

I am so thankful to no longer live here. I hate to be negative, I really do but I need to share my experience to make sure others do not live here. My car was towed in the parking lot because my sticker fell off, even though they had my car information and license plate number on file. Of course they refused to refund me ($295).

The key fobs to unlock the doors to get in the building break very often, weekly. I spent so much time waiting outside the doors for someone to walk out to let me in.... All your drains will constantly have a smell. This building was not made to have plumbing in each loft, there was nothing I could do to treat the drain smell. Kitchen sink, bathroom sink, dishwasher and shower when any water is ran you can smell sewer.

The gym is really dirty, they have no cleaning or sanitizing wipes/spray to clean equipment after use. All the parking lot spots are tiny, which leads to difficult parking. (Expect to get door dings and scratches often due to tiny crowded parking lot).

When I moved out I spent 2 hours deep cleaning, they charged me $130 of cleaning fees. (Dirty cabinets, bathtub, fridge) I know for a fact they were not dirty. They must not deep clean and sanitize the apartment before a new resident moves in, they expect the previous resident to do all the cleaning. THIN WALLS. Elevator breaks often, stairwells are dirty and cringey.

There is a reason this place has terrible reviews, I wish I would have read the reviews before I decided to live here. Staff is argumentative. I completely agree with Micheal P's review below, their response to him and the way they handled it shows you exactly why you don't want to live here.

ONE GOOD THING: Marisol and maintenance guys are sweet! Lee mas

Fantastic experience here. Staff very friendly, knowledgeable, willing to help. Huge building with lots of apts, maintenance stall quick & efficient. Tins of dogs, and amazing location. City market just across street. Will live here as long as we can.