Crown Heights Apartments

Put up a refundable deposit and then my medical issues prevented me from moving in. Requested my deposit back and a month later STILL NO REFUND!!! I’ve called, emailed and called corporate.....STILL WAITING!!!! These people are a joke!!!!

Do NOT rent from this place. They refused to waive a $75 late fee even though someone in their office specifically said "I'm fine as long as I make the payment before midnight." Well I did exactly that with no issues for several months but then they refused to waive a late fee based on the payment system delaying the payment, etc. and I should've read the info. on the website in their payment system. For someone who has been paying on time since I've been in this rat hole I would think they... would be able to be considerate and clarify things for me instead of one of their staff flat out lying to me or misinforming me that as long as its before midnight its fine. Also, the last complex I was at constantly had cops dealing with noisy misfits in the apartments including police kicking in the doors of a neighbor. I highly recommend staying away from this place at all costs. I'm definitely not going to be renewing my lease this time. I've had it with these people. Lee mas

I contacted this property through apartments.com. Crown Heights called back, quoted me a price on a 2 bdrm & I scheduled an appointment for a tour. However, at my appointment I was told the rent was $250/month more than what I was quoted the day before. When I asked about the huge difference, the associate was rude & dismissive. She said that the rental prices change daily & asked that I not waste her time if I couldn't afford to live there. I was hoping that new management & some renovations... would help me overlook the sketchy reputation of this complex, but I see it's still pretty classless. Lee mas

I wish I could leave less than one star. The entire time I was there was miserable and could not wait to move out. Honestly, I wasn't even going to review how bad it was until they stole $100+ from me. I had a signed written statement from them stating I would be moving out on the 2nd of the month. I asked what I was supposed to do with the keys and I was told to leave them on the counter. Long story short, they charged me for five days that I was not living there and their reason was, "Not... everyone moves out on the day they say". Would have taken them to court and would have won, but I just could not rid myself of being associated with such a terrible apartment. The people that live there are all shady. The people in the apartment above me constantly walked around at all hours of the night. Which is not an issue, but if you can hear every single step the person takes because of the creaking boards, it does get a little tiresome. The smell of marijuana constantly leaking through the vents from neighbors and dog poop all over the ground. If you walk off the sidewalk it is like walking through a minefield. Dumpsters constantly full with trash all around it. Office hours a merely a suggestion as I would show up 30 min before or after a lunch with no one being there. Try to call, with no response to that either. It was seriously the worst experience I have EVER had and would not recommend this place to anyone. Do yourself a favor and go anywhere else. Lee mas

The office staff is either not in the office during the hours they are supposed to be, not answering the phone or emails, or saying they will get back to you but never do. Unprofessional and immature when you do finally find someone to speak to. Everything bad that could have happened here has happened.