12/11/24
Stay clear bed bugs and Poor management
If I could give 0 stars I would, Stay clear of this apartment complex. I like to think Im a pretty understanding person but I’ve been living at Province of briar cliff, managed by Peak Living, but have decided to move out due to ongoing safety and sanitation concerns, as well as misrepresentation when I first moved in. When I initially toured the property, I was promised an updated unit; however, upon move-in, I discovered that my apartment was outdated and in need of significant maintenance,... contrary to what was promised.
Since moving in, I’ve dealt with a persistent bed bug issue, undergoing multiple treatments that have yet to resolve the problem, with no follow-up inspections to confirm effectiveness. I even found an infested mattress by the dumpster, suggesting a larger, complex-wide issue. Furthermore, maintenance has been absent for over a month, and despite reaching out multiple times, I’ve been left without a response from Peak Living’s management.
These issues have caused unnecessary stress and financial strain for my family, affecting our child and pets, and leaving me feeling misled and unsupported. I hope that future residents will experience a more proactive and communicative management approach to ensure safe and comfortable living conditions.
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