Santa Fe Village Apartamentos

Nighttime lighting and other preventative security measures are non-existent in several areas. Car and mail thefts have now become the norm...Unfortunately there has been no word or action from management to remedy it. There are supposedly security cameras, at the main entrance, but not sure if they even work?

Response times for emails to management varies from minutes/hours (if it involves money) to no response at all... even after following up. Office hours are only during the weekdays from... 8-5, so it's impossible to speak in person unless you take off of work.

Driveways, stairs, and sidewalks are either not cleared at all, or are minimally shoveled when it snows or there is ice. Myself and other tenants have fallen.

Some apartments have pest problems - fortunately ours does not. We have a sealed door, while others have a large outwardly visible gap under their front door.

The maintenance team does a good enough job when they're called on - we've gotten a few things replaced/fixed in our apartment, and it's always been done correctly. However, there is no communication as to if or when they'll arrive. When one of our appliances broke, we had no idea if they even got our request...a few weeks later they simply showed up and replaced it when we weren't home.

I suspect that every building has mold and foundation issues... squishy floors, cracks in walls, sliding doors that are separating from the building, uneven pavement, drains not flowing away from the building.

It's not the worst place to live, but it's definitely frustrating. Lee mas

Filthy, smelly building interiors. When I would take a hot shower, the condensation would drip down the bathroom walls and become the color of rust from years of grime. Thin walls, unlit walkways and common areas- very sketchy overall. Management could not have cared less about their paying tenants. Even if it’s within your price range, AVOID. There are better options.

There have been several car break ins in the area. Management is aware but has yet to do anything about this issue.

This may not be true for every unit or resident but I was lied to by the staff on more than one occasion so just read the fine print before signing. They had an impeccable response time for things that went wrong but everything went wrong. the shower straight up sucks no way around it. there were legit 4 different occasions of no water and I have only lives here for about 3 months. Your electric bill will be very very expressive if you use AC. I mean very expensive. But it is safe, the people... are really nice and it's in a decent location close to a trail and a shopping center. But with utilities this place is not as cheap as you think it is. Lee mas

As soon as I stepped foot on this place, I knew it was magical. The staff are friendly helpful. They quickly respond to requests of yours and to tell you when you received a package! The complex is quiet and cozy and neighbors are friendly. I have loved living here since I moved in!