The Life at Highland Village Apartamentos

My horror story starts at move-in. My furnace was being installed. Yup, they didn't think of doing that until there was something moving in. The guy doing the work left and doing return for several days. I was without heat for my first 2 weeks in the middle of the winter.

I had 30 maintenance requests while a tenant. They ranged from the cold water not working to a pipe beneath the sink busting to the garbage disposal not working to no AC in the summer.

I was unable to use my shower for the... last 3 months of my tenancy due to no cold water. In fact the water would get so hot when I ran a bath that I would have to cut it with water from my kitchen tap. The surface of the tub started peeling as a result. Peeling. I didn't know that was a thing.

Two out of the 4 burners on my stove didn't work.

Management is non-communicative and unprofessional. Advertised pool wasn't opened the whole year I lived on-site. I could go on and on.

There's a reason they don't ask for a deposit too. They plan on nickel and diming you for everything after you turn in your keys. I was provided with a list of possible costs for repairs a week after I moved out. This information was never brought to my attention when I moved in.

All in all, Highland Village is predatory and the bottom of the barrel as far as apartments go. Avoid at all costs. Lee mas

Office staff nice and straight to the point. Outside and dumpster areas are clean and maintained.

Very good complex, management communicates well, clean neighborhood

The maintenance team are on top of things. Even the the little normal maintenance requests. Most responsive maintenance team I have ever had.

Very easy application/move in process, management is extremely nice and very helpful, as well as maintenance, very nice for the great price!