Mitchell Park Plaza Apartamentos

I lived here for 2 years, I'm moving out this month. I don't know where to start. The amenities you pay for are never available to be used. The whole first year the pool wasn't open for maintenance, but no one worked on it. It opened at the beginning of this year, but it's closed again. Same with the rooftop access, which was closed the first year. The little dog area they advertise, is one wayyyy to small and two always disgusting. No one picks up after their dog, that includes in the building.... There was dog poop in the back stairway for weeks without being cleaned up. The hallways smell so bad, I can't emphasize this enough, the smell will make you gag. In addition fire alarms go off randomly in the middle of the night, consistently and for long durations before they are finally stopped. When the power went out, you couldn't get into the building, if you were in the building it was completely dark, no emergency lights turn on, which is against a lot of codes. Last time we have a power outage someone fell down the dark stairwel and the fire and ambulance had to come, but couldn't get into the building. And if you're in the elevator, you'll be locked inside until the power is back on. The elevator constantly are down for maintenance, which is really awful if you live on the 6th floor and are trying to carry groceries to your apartment, or if you're trying to move in or out. Super scary area, a lot of crime. Hightest crime rate in St Joseph. One night I was walking my dog at 8 p.m. and encountered a man smashing car windows. You aren't even safe if you park in the gated area. A car got stolen from the gated area, and the cameras weren't working. The door handles were taken off the doors because people were using them to break into the building at night. Now you must use the handicap automatic door opener button. For a short period we had security guard working on certain nights of the week but when the new management took over, they discontinued that safety element. I've had crazy people aggressively banging on my door for hours at night due to no safety measures. In addition, too many people have animals in this building which causes a lot of pests. We have pest control come monthly, which should seem comforting but it's not...because that's now often we need it due to the high problem we have in the building. I have a dog and I had to move out because it was so unsafe, and unclean for both of us. Lee mas

Literally the worst place I’ve ever lived. The fire alarm would go off for hours at a time at random times. This went on for MONTHS. They upped the price of our rent (including utilities and parking fees) in December- we moved there in July. The trash chute wold have been a convenience if it didn’t stink up the entire hallway and our apartment (of course right next to the trash chute). They have a package room that has a code- supposed to be a way to pick up packages at your confidence instead... of just during business hours. People stole packages several times and they closed this down. Apparently they had cameras but doubt they pressed charges. Someone crashed the glass of the vending machine and stole out of it….goodbye vending machines. The pool was closed until April or May because of structural issues- didn’t make us feel good about using it when it finally opened. The rooftop was supposed to be a big selling point for them. It closed after someone started a fire up there. Some kid pulled so,e kind of fire alarm/hose in the stairwell and flooded our entire apartment floor. We thankfully saw the water headed our way and tried to sandbag our door the best we could and move things off the floor. We had huge fans that we super loud in our apartment for 4 days to “ air out” the carpet. It took them 2 weeks to replace the plastic baseboards so we slept on our couch in the living room for. 2 weeks. No one cleans up after their dogs. Poop everywhere. People wouldn’t even pick it up if their dog had an accident inside. It smells like weed everywhere (even in apartments, comes through the vents or something). They make you pay for parking (it does have a gate) BUT the gate was broken so much it wasn’t worth the parking rent. Don’t bother calling the office . They never answer and will never call you back. Even if the rent was cheap, I wouldn’t recommend but rent is EXTREMELY overpriced. The day we moved out we had a freaking celebration. Don’t do it unless you literally have no other option. Lee mas

I was scheduled for a showing , I tried calling the office when I got there with the number they gave me and they had mine number also . It’s a joke they don’t answer the phone and it’s a automated machine , I couldn’t even get in the building when they were suppose to be there . I would give it no stars for being unprofessional.

Mitchell park plaza is terrible. Do NOT live here. Rent is outrageous. Maintenance never fixes anything. It took 2 months for them to fix my curtain shade that broke. Their “pet park” is constantly covered in dog poop that no one ever picks up. You will never be able to find a parking spot. The parking lot took 3 months to get a spot in. Claim they are “smoke free” yet the whole building reeks of cigarette smoke and weed. Residents will stand outside with the door wide open while their cigarette... smoke goes right inside. Office staff are never there and will never answer phone calls. I’ve been there about 3 months and I’m breaking the lease. Do NOT live here. Lee mas

I am currently still under lease here and I would not recommend living here to anyone. Management gives you the runaround when trying to get things done. Building is not very up kept parking is terrible and the so called pet park no one uses it. Maintenance won’t get back to your requests and if they do they won’t do anything about the request. Mice and bugs are everywhere in the building. The pool is still not open after two and a half years. Was told it would be open by May 2021. It’s July... 2021 right now. Do not live here don’t waste your money on what looks good but is terrible in the long run. The fire alarms go off at random times in the day and night. Lee mas