Arcade Apartments

Plumbing issues, heavy restrictions on amenities for the residents which I find unreasonable like I pay rent here why ? If anything breaks it’s on the tenant even if preexisting, very difficult to work technology in exercise facilities . roof terrace and community room(I’m early 30’s just for age reference ) exercise equipment outdated and usually not in working conditions not all but most, cleanliness throughout the building and outside.

I am a resident at Arcade Apartments. Not only has someone recently lost their life in our mailroom, but we also just experienced a major flood due to one of the residents above us. A closet fire triggered sprinklers to go off and flooded 10-15 units. We were one of the worst apartments affected by this flood.
Arcade Apartments has failed to show any concern for their residents affected. We have been residents for 5 years and have seen this property go through continuous management changes.... Since Covid, the living environment has become extremely questionable due to the the shooting that take place around and inside our building. They have also had roach, bedbug, and flee infestations in units here.
After our apartment was flooded we were told that they were not responsible for anything because they did not cause the fire. Their maintenance team also stated that we’d still be able to live in the apartment during the construction. This was a lie. Currently we do not have power in our bedrooms or living room. Last week we were notified that hot water wasn’t available at all in the units.
Because of the living conditions we have been staying with family, but Arcade still thinks that it is ok to charge us for rent. They posted our rent today, January 2nd. This is completely unacceptable!

Please do not stay here if you want to feel safe, appreciated as a resident and/or artist. Lee mas

Went in Monday for a tour and got more than I expected. I was given a tour of the whole building and amenities. Great to have a leasing agent that lives there. I give it a 4 because they didn't have any available units but I will be back to view again.Amenities are great. Thanks you.

We took a tour, fell in love. We moved in, fell even more in love. We're not artists - I work in finance, my partner is a biologist. But we love the art-focused community here. There have been no unfortunate surprises since we moved in - place is clean, appliances and carpet are brand new on move in, none of the smoke smell we found in a lot of places we toured, and it's QUIET. We have had ZERO bumps in the night, sounds from our neighbors, even sounds from the street! They did something really... good to soundproof the place because you'd think the complex was empty if you didn't know there's only one room that's not already occupied. If you can get a room here, take it! Best place downtown by far. Lee mas

Nice location, but things break down and the tenants are the ones footing the bill. Also the mail room is so disorganized that I've consistently had to re-order packages cause things get lost on there. The front staff is friendly, but their hands are tied when it comes to customer service. I can't wait to move out.