Oak Hollow Apartments

The apartment is very poorly managed. My A/C works partially. This summer when the heat index was 90 + my apartment was no less than 85. Maintenance stated " there wasn't anything wrong with our system and we should just use a window unit to deal with it". The entrance gate rarely works, and when it does the office doesn't give majority of the residents keys; you end up with a bunch of cars tailgating through the gate, or speeding through the exit area. Our walls are paper thin, so you will hear... residents above and below you at all hours of the night. There are always spiders crawling from all areas of my apartment, Maintenance says they can't do anything about it. The countertops in the "newly" renovated apartments peel extremely easy, so you can't really clean them. Stairs on several units have collapsed recently. To top it off, They expect me to pay a 20 % increase in rent when the lease renews and continue to pay a 50% higher utility bill for needing to run an A/C window unit at night just to sleep. Lastly, There has been an extreme increase in police presence, loud music, and criminal activity going on in the complex. Lee mas

My experience has been horrible and I haven’t even been given the chance to move in. My boyfriend and I paid for a first floor apartment to move in on March 17, 2023. We were rushed into moving forward in the process and today out of no where without any given notice we find out that apartment management switched our apartment out due to the fact that they sold us an apartment that someone was getting evicted out of and that person paid so now we’re jacked up. The management has put us in a very... inconvenience position and that is NOT the way you should conduct business. Our issue hasn’t been resolved and I honestly feel as if it was brushed under the rug. Lee mas

When I moved into my apartment I noticed that there were mold on the windows, insects in my apartment and leaks in the kitchen ceiling. The apartment is way overpriced and not worth it at all. Some of the higher up regional managers with are rude and only care about making money off residents by overcharging every month. Please think twice before moving here, the biggest mistake of my life!! I can't wait until my lease is up!!

I have stayed in Oak Hollow for 13 months. The maintenance has been out to my apartment numerous times to fix the A/C and they do is put a band-aid instead of replacing it. I have put in multiple requests for my water heater/plumbing and all they do is temporary fix. We suppose to be in a safe community I NEVER see the courtesy officer but gets a email saying we are having recent break-ins. The office staff doesn’t to much care for the residents as well because when you address your concerns it... pushed off. I do not recommend this property. Lee mas

Tez the maintenance guy is very knowledgeable about fixing things...I called and he came right on and handle the situation with no problem..Tez was kind and very mannerable..Krystal Duvall