Aventine Asheville Apartamentos

There isn't enough space on this site to allow me to share all of my frustrations about our experience here. It seems that the company that owns the Aventine and the employees who work there have forgotten that it is the residents that they serve that keeps the community thriving and they have adopted a by the numbers approach - I fault no one for running a for-profit business but they have veered into the extreme with how they treat residents as just another number.

This is a beautiful property. With the right management, it could be amazing. Sadly, our current property manager has spent the last year increasing rent and fees, while decreasing or eliminating property services and amenities.
I understand market value. I know rent tends to increase, year to year. But in addition to that, they tack on multiple monthly fees. Fees they’ve arbitrarily increased or doubled, and added an additional fee whether we want/need it or not. As our property manager... repeatedly tells us, they’re all mandatory.
This is an isolated community; meaning we cannot simply walk to anything. So that makes this property's amenities a HUGE factor when choosing a place to live. I've been here 18 months and I’ve watched our current management reduce these amenities, or simply remove them. Their right to do this is outlined on page 2, section 18 of our lease, as our property manager has pointed out to us, multiple times. The most obvious example is our pool. It’s been closed since May 22, 2024. Every couple of weeks, our property manager sends us an email with a new excuse. At their current rate, I don't expect the pool to re-open this summer.
Bottom line: If you value a property’s residential amenities, think twice before moving here. Our current property manager rules with an iron fist. If any amenity needs repair or cost them too much, she has the choice to: A. Repair it, or B. Close or remove it. 9 times out of 10, she’ll choose option B. Lee mas

Starting our 2nd year here. The staff are wonderful and great community feeling. Recommend highly.

Be prepared for at least another $1500 at move-out for extra charges. I paid my rent on time, never complained, cigarette butts everywhere, dog poop everywhere, breezeway dirty, rent hikes and ridiculous, management is rude and glad I was able to purchase a home and get out of there. Newer properties in the area are better -

I am a soon to be ex-resident. Rent being raised by almost $500 a month (about a 30% increase). The apartment isn't worth that amount. No improvements have been made to the apartments so not sure why such an increase. Earlier this year residents were told there was money in the budget to paint the stairs, yet that hasn't happened. The breezeways are dirty. The grass isn't mowed as often this year as it was last year. The coffee bar recently went "green", which means they no longer supply cups so... that saves the management money. The complex isn't within walking distance to anything so you have to drive anywhere you want to go. My apartment overlooks the parking lots so no great view of anything. I always pay my rent on time, though automatic deductions, so it is not like I am behind and they need the extra money. There is no justification as to the rent being increased by such a drastic amount. Lee mas