29/5/24
Online system is a joke
I found a 2B that the website said would be available for my move in date. I set up the time and date for a tour. When I arrived, the folks in the leasing office were surprised to see me. They didn't know which apartment I had requested to view. They just started listing all apartment options they had coming available I'm the next couple months, none of which were a 2B available on the move in date that I indicated. I made the trip to the complex for nothing. It was frustrating.
Reseña de Apartments.com
Administrador de la propiedad en Parkway Crossing respondió a esta revisión
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. A recent transition of our online tour scheduler to another provider caused the disconnect at your... arrival. Please contact us directly at parkwaycrossing@nhe-inc.com so we can schedule a future tour. We would like the opportunity to make things right. Again, thank you for taking the time to review our business!