5/29/24
Online system is a joke
I found a 2B that the website said would be available for my move in date. I set up the time and date for a tour. When I arrived, the folks in the leasing office were surprised to see me. They didn't know which apartment I had requested to view. They just started listing all apartment options they had coming available I'm the next couple months, none of which were a 2B available on the move in date that I indicated. I made the trip to the complex for nothing. It was frustrating.
Review from Apartments.com
Property Manager at Parkway Crossing responded to this review
Thank you for your review. I’m sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. A recent transition of our online tour scheduler to another provider caused the disconnect at your... arrival. Please contact us directly at parkwaycrossing@nhe-inc.com so we can schedule a future tour. We would like the opportunity to make things right. Again, thank you for taking the time to review our business!