8/3/25
Verified Renter
The apartments themselves are nice but communication from management could be improved. Updates on the (cancelled?) access to the river as well as transparency on the efforts to make the package room work (it has improved so thank you for that) are welcome. Customer service when reaching out to management could use some improvement. Apartment's inability to take extra payments at least up to a person's monthly rent makes financial planning difficult (current limit is $300) and the service they... have partnered with to offer flexible rent payments is ridiculous. Why should people have to pay extra to make payments that fit their schedule? Payments are charged monthly at 12 times a year, yet most workers in the US are paid bi-weekly 26 times a year.
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