25/2/23
Intrusive
They enter your apartment every month. Very intrusive.
Reseña de Apartments.com
6 personas encontraron esto útil
Administrador de la propiedad en Haven at Enka Lake respondió a esta revisión
Thank you for taking the time to share your review our community. We appreciate your feedback and take these concerns very seriously. We wish to explain that it is never our intention to enter a resident's apartment if it is not necessary; however,... when we do need to access a resident's home for preventative maintenance or for another reason, we always strive to provide advance notice and, when possible, attempt to accommodate our residents' schedules if they express a preference for work to be completed at certain times.
Our maintenance team may need to access an apartment for reasons such as routine pest control, replacement of air filters, to clear out dryer ventilation systems annually, or in the case of an unexpected emergency such as a water leak. With that said, we strive to refrain from entering our residents' apartment homes unless it is required to provide the high caliber of quality living experience that our residents deserve. Please let us know if there is anything we can do to improve your experience! We will share your feedback with our team and will do everything we can to take these considerations into account if it is necessary to enter a resident's home in the future.
