Crescent Park Commons Apartamentos

This place was built in 2009. The older units have not had any upgrades the rent keeps going up, for what? Nothing offered when the lease is renewed $50 off or even a free carpet cleaning. They have added newer units but have not done anything to the older ones. The property isn’t well kept.

Lived here one year 2021-2022 in the older section. I like that the location is very close to stores and restaurants on Wade Hampton. The grounds and pool are very nice with gas grills and dog parks, even a dog wash station and a car wash station. Had issue with the apartment being dirty upon move in and never heard a thing from management. There was so much dust and lint never vacuumed, dust build up on door frames and there was a wasp nest left out on the patio. They apparently do not clean... the patios between renters. There was a layer of grime at the bottom of the dishwasher. The apartment always smelled a bit off. A/C went out several times, they really needed to start replacing these instead of continually fixing them. They also never clean the outside of buildings. When I moved in there were leaves and spiderwebs all in the entry area, spider webs and dirt all along the stairways. I would expect the apartment mgmt to check out the properties before new people move in and not leave it so disgusting, I would have been embarrassed if I let a new person walk in to that. I mentioned the outer building dirt to the office and they said they would be cleaning the outer buildings soon. The whole year I was there it was never done. The trash compactor was constantly broken. Lee mas

Pool is constantly closed, gym is pathetic, customer service is non existent. It takes days to get the office to answer a phone call or email. The courtesy officer does not respond to any complaints. Inspections without full 24 hour notices, multiple inspections within a 2 week period as well. Parking continues to be an issue that goes unaddressed, not enough spaces for residents. Bugs everywhere as well, I have never seen pest control spray ever.

I didn't even get in the door because the leasing office is so disorganized. I gave them the benefit of the doubt for some technical issues at first, but I shouldn't have had to beg to get my paperwork in order to get everything set up before I drive across the country to move in. I was told that a family member could pick up my keys for me before moving day but only if I did X, Y and Z items and paid the necessary rent/fees but I couldn't get that done because they weren't communicating with... me! It was really frustrating that I would call and email the office and not get any sort of reply back at all. I ended up cancelling my application and I got a call on the day of my prospective move in asking what time I was going to show up that day and they didn't even seem to care or question why there was a change in my plans. I only talked to my leasing contact once between seeing the apartment and cancelling my application otherwise it was just a random person who didn't know how to complete the task I needed assistance with. Terrible customer service if you are planning to move here from out of state and the complex wasn't worth the stress in the long run. Lee mas

New management is above and beyond amazing! Literally the only complaint is parking sucks really bad.