Amberton at Stonewater Apartamentos

Lived here for about 4 years, and it was completely miserable. First time I rented an apartment and certainly the last. Children are allowed to play cricket and drive RC cars in the parking lots, the complex never did anything about damages from such events. The ac went out one month, and when I went to the office they said they would “take care of it” but had not even gotten my name or apartment number. After asking how they knew where to send maintenance, the employee responded with “haha good... one.” Worst of all, they claim to have never gotten my intent to move out, and are charging an additional month of rent for THEIR mistake. Very shady management, amenities are often unavailable and poorly maintained, the dumpsters are often overflowing and reek. Living out of an RV would be preferable to this complex. Lee mas

Staff members are very cooperative and supportive. Very neat and clean rooms.

Great Location and helpful staff, maintenance is good in all the apartments. Aver all nice property

I just want to start off by saying all of the good reviews you see here are all fake, and they are all written by the staff themselves to make the place sound nicer. The walls here are paper thin, and you can hear every little thing that goes on in this apartment complex. It isn't the resident's fault as I can hear everything from a sneeze, to conversations being had. On top of that the maintenance here has been the worst we have experienced. They are lazy, take months to show up to fix things,... and have even had an emergency happen and hadn't had it fixed in days. The office is almost always nowhere to be seen, as calls go straight to voicemail, and there is almost no one ever in the office. On top of that the amenities, such as the pool are almost always "broken". Trash compactor always full, trash everywhere, rude and incompetent staff, and we honestly could go on forever. We cannot wait to get out of here! Lee mas

I have been living here almost 2 years and it has not been a pleasant experience. Staff members are rude and very unprofessional. I have had several issues with the apartment and none of the issues have been resolved. After placing multiple maintenance requests, nothing has been done. I have light bulbs that need changing and its been two weeks. I have been cooking in the dark for two weeks, which is hazardous. As of today, my lights are still not working. I am now force to go out and buy a lamp... for the kitchen. Every time I call the leasing office no one answers the phone. This is the worst complex that I have ever lived in. The street lights are out and trash is everywhere. The place is dirty. I emailed the property manager Amanda, who is not so nice, and she did not care about my concerns. The complex went from a 4 star to a 1 star. I would not recommend this place to my worst enemy. Rent is expected to be paid on time, but phone calls, emails, or request cannot be meet in a reasonable time, or at all! Something needs to change immediately within that leasing office and staff needs to bee properly training. Customer services skills are lacking amongst the entire staff. I have recently read reviews about the apartment, with residents sharing the same concerns as me. I am assuming corporate can see reviews. These poor reviews are also a reflection of corporate as well, which is not a great look. I will more than likely be breaking my lease for a more professional, pleasant, and suitable place of residence. Lee mas