Solano at Chapel Hill Apartamentos

Heed the warning of the other residents and stay away from this place! We were pressed for time due to some uncontrolled events and decided to rent here last minute, and boy, we highly regret that decision! Nothing about this apartment is ‘luxurious’ and the amount of money they charge for the subpar quality of their place is absurd. Do you want a headache and having maintenance people at your place all the time? If you do then go ahead and rent an apartment from them. Otherwise, there are much... better apartments in Chapel Hill within the same price range. I can’t wait until our lease is over! Lee mas

We moved in about 5 months ago and have yet to find something even remotely decent about this apartment complex. We have had nothing but issues since 2 weeks before we moved in. After getting approved we were ignored for a week by the new management who had taken over 1-2 weeks prior to applying. The apartment was extremely dirty on move in day. The carpets were obviously not vacuumed and the cabinets were covered with trash, crumbs, and hair that were painted over. The counter tops have a clear... coat on top that peels ever time u wipe it to clean and the sinks were painted to cover up rust stains which are now visible again. Our dryer hose was not connected to the wall which cause extream heat and condensation. All windows have mold and create puddles when it rains. We told them about the mold about 3 months ago and they came and took pictures but have yet to come try to resolve the issue. There's many more issues with the apartment. Do not move here unless you like headaches. Make sure you view the actual apartment you would be moving into prior to signing lease. Lee mas

I have absolutely no idea why this place has the gaul to offer tours if all the vacant apartments can’t be toured because of renovations. Lady at the front desk tried her best to make the apartments seem appealing but frankly if management is willing to waste my time then I’d rather rent somewhere else. I wouldn’t recommend even considering Solano for several months.

I wanted to wait a few weeks to write my review so I could properly share my opinion. I have been here for about a month and a half and I am happy to say that my expectations have been surpassed!

MOVE IN:
On move in day Melissa was very helpful with getting me acclimated and moved in. The apartment was in immaculate condition, super clean, and much nicer than could be conveyed in a virtual tour. I had no issues to report and everything worked as expected.

LOCATION:
The location is fantastic.... Easy access to i40 and the heart of Chapel Hill is only 10 minutes away. But despite how close and accessible everything is from here, there is no highway noise. It is surprisingly quiet and quite peaceful. Couple that with the fantastic and well kept landscaping and it really does have that luxury feel.

AMENITIES:
Everything is exactly as you see it on the website. Those pictures don't lie. The pool, the gym, the grills, the tennis court, the business center... they're all very well kept and enjoyable.

CONCLUSION:
If you are looking for a nice place in a great location with amazing amenities and the best people, you'll have a hard time finding somewhere better. I really do love living here and at this time I have no complaints. Lee mas

Never go in here. I extremely hate this place. 4 reasons why Pointe is the worst among in Chapel Hill;

1) All deposits (Around $1500) will be deducted when checking out. The landlord unreasonably deducted almost all my deposits. I asked to provide photo/video evidence, but there is no answer. I will go small-claim-court in NC. If you experienced same issue in Pointe, don’t hesitate to go to the court. It has been nearly 20 years since the apartment was built, and the landlord is passing on all... the repair costs to the tenant. You have to pay for paint even if you keep the walls clean, you have to pay for smelling after cleaning the refrigerator, and you have to pay for blinds and cabinets even though they are not broken. If you want to lose all your deposit, sign a house here.
2) Pointe has become the worst place ever since the manager recently changed. The worst service person I've ever met in my entire life. All the neighbors are uncomfortable and hate the person. I don't know why the Connor Group hired this person. If one of the Connor Group C-level can see this review, I beg please get fire the manager. The person changed the atmosphere of the whole apartment and everything became the worst.

3) The Point notified that the house I sighed is impossible a day before that I had move in. No responsibility for the contract and no alternative to move in. I hired a lawyer to claim damages, so the Pointe offered another house. It's the worst and the manager was extremely mean.

4) The final contract that Pointe offer is different from what I and Pointe initially agreed each other. Pointe continued to propose unfavorable conditions for tenants, such as asking tenants to pay for the cost of replacing carpets and proposing a minimum contract period that was previously never discussed.
Lee mas