Arcadian Village Apartamentos

Crime and theft are a major problem. Police are always in the area, with their headlights beaming directly into windows. The laundry room is a drug den. The office mgr does not notify residents of crime; you have to find out from neighbors. Also, the manager is extremely rude and nasty. When I inquired about one of the shootings, she snapped at me and said I should "let her know what is happening not wait to be told." Not once did she express concern for my safety or sympathize for the dangerous... conditions. It used to be a decent community and had friendlier office staff but ever since COVID, neither is the case. Lee mas

At first the complex was decent. After approximately 9 months of no issues - had a rat problem for the last 3 months of my lease. Then my apartment got broken into - which the complex did not and probably still has yet to notify its residents of. I’m not a dirty individual after speaking with the pest control found out what apartment they were actually coming from. However leasing office stated Bc I had only a month left on my lease they would not move me despite weekly seeing a rat in my... apartment. I was a victim of someone stalking me and because of that had my apartment broken into. The only thing the apartment complex did was put a gold plate over the door and change the locks. Did not provide additional locks stated if I wanted them I would have to put them in myself. I felt completely unsafe living here and the apartment complex has a rat/pest issue. One star is appropriate. Lee mas

They don’t follow the leasing contract, hangs lots of stupid stuff in the door.
I renewed my contract in March 18 for a year but at the middle of the year they send the letter of changes!

I applied at this complex and everything seemed fine. I gave them the fees, two pay stubs and offer letter I was asked for. They told me that everything was in order and I would hear back later that day or at the latest the next day. Three days later I was called and told I needed to submit a third pay stub because I get paid bi-weekly, which I was not told about because my pay period was never discussed. When I requested to get refunded my admin fee because of this mistake I was denied and... the leasing staff refused to admit any mistakes or miscommunication on their end. Lee mas

The apartments look nice, the neighborhood has certainly changed incredibly! Maria was incredible in answering all my questions that I had about the unit that was available. The only thing is that they did not have a unit to show for what I wanted to move in to. She did show pictures and tried to explain all the differences between the model that they have to show and the unit that I wanted. Certainly looking forward to my move !