Aurora Apartamentos

If you’re looking to live somewhere with a pool, RENTER BEWARE! While they advertise that they have two pools, they are never open. When you tour, mention this post and ask to tour the pool!!!! The gym codes never work and the leasing agents have an attitude.

Management doesn't care, maintenance is horrible, and the apartments have a "spit shine" that quickly fades. I had so many problems with my previous unit that they had to move me to a new one, but the day before they told me I couldn't do it anymore. After fighting with them for 2 months over the issue and finally getting a new unit, this new one shorted out and i've been without power for 7+ days without any communication from them.

I am a current resident and without notice property management took a wall out and put-up uninsulated dry wall and a door without a lock or door knob on a night that got below freezing. They also boarded the door from the inside blocking my fire escape. They offer no explanation and have not been unhelpful in remedying the issue. I also noticed black mold during the unannounced renovation, and they failed to provide tests that demonstrate that the mold had not be released into my apartment. I... have woke up to workers continuing to enter my residence without notice including mornings where I had just got out the shower. I would not recomment living in a place that does not respect your right to privacy and notice. Very unprofessional. Lee mas

Please, please, pleaaasseee do not move in here. My other place fell through last year and I needed a reasonably priced apartment quickly. I used to live in Plaza and decided it would work for a year. This place is awful. The management is terrible and they blame it on being understaffed. I’ve had a leak behind the wall in my living room and mold growing from it ongoing for two months now which has been a complete hassle to try to get taken care of. I’ve had to go into the office and... complain multiple times to get the ball rolling. I came home a few days ago to a hole in the wall with a tarp covering it.. had to go into the office AGAIN to find out what was going on since no one contacted me at all. My AC was out for 10 days a few weeks ago, many others were without it for months. We had crazy pool issues in the beginning of summer with people using it who didn’t even live here. So many bugs. All of this and they tried to raise my rent over $200 to renew.. yeah freaking right. I’m trying to get out of here as soon as possible. Lee mas

I’ve been renting at Aurora Apartments since 2019 - the property was well managed. The leasing office staff was slow but they tried to do right by residents.

In June of 2022, the property went under new management …The new property management and service team is truly horrible. Up until the switch I was really enjoying my time here at Aurora apartments but it has become abundantly clear to me that the new service team and property management do not care about addressing tenant concerns.

I... have waited two months to have basic maintenance requests be honored, with endless promises to address my concerns followed by radio silence. Until my experience as a resident improves, I cannot in good faith recommend this property, Lee mas