MAA Chancellor Park Apartamentos

Don’t live here. They have roach infestations and the leasing office only wants your money. Run far away from this place.

The worst complex ever, they do not care about their tenants, they do not return calls/ emails sent about issues you are having, this apartment is very old and nasty and over priced. They will lack accountability and show no compassion to their tenants, the worst experience! DO NOT MOVE HERE. The crime rate has also gone up it is not safe, they will try to trap you in. Corporate does not respond to your emails as well. I will never sign with MAA again. TAKE HEED

First let me start off by saying if I could give this place a -5 I would. I have always been the type to never read the comments or go off of comments because all you see is bad never the good. But the comments that you read for this apartment that are negative please take it serious. My first two months of living here was wonderful but after that it all went down hill. This is the worst apartment that I have ever lived in, I would not recommend this place to NO ONE. The staff never answers the... phone and they will tell you to leave a message and they will get back with you but they don’t. You have to call multiple times back to back just to get anyone. They let anybody move in!!! I’ve heard multiple fights from different homes, gang slag, and multiply cars being broken into in the one year that I was living there. They place ridiculous fees on your account without any notice or explanations. Their moving out policy is outrageous and you have to pay for things even if it wasn’t damaged or dirty. PLEASE DO NOT PICK THIS APARTMENT FOR A HOME FOR YOU AND YOUR FAMILY ! Lee mas

I would recommend for NO ONE to live here. I have lived here for 5 years and since a transition into new management, I can see a steady decline in not only the service but the increase in rent as well as the poor upkeep of the property. When I moved in, there was a gate which was important to me as I am a single female. About a year ago, they removed the gate but didn't notify anyone about it nor offer any explanation. It wasn't until I called corporate that I was given a response of "It was too... much maintenance so we've found it cheaper to hire a patrol officer. Granted, the officer does ride around at night but I have never seen him get out of the car OR drive slow enough that he would have a chance of seeing anything. Aside from that, any maintenance issues that to have are not addressed immediately nor do they seemed concerned with urgency. Another amenity that was removed without decreasing the ever rising rent, is access to the facilities that are supposed to be 24 hours. Apparently since the gym has the same access gate as the pool, they started closing it early due to neighbourhood kids using it after hours. So, instead of utilizing the patrol officer to monitor the pool, it seemed easier to them to deny the ammenities that I agreed to pay for. This apartment isn't the worst apartment ever but the decline in appearance and service is rapidly accelerating and I project that in a year it will be. When you come to visit, they will be the nicest most welcoming to get you in but that doesn't last long. I have seen soooo many moving trucks and heard stories from the neighbouring complex about how a lot of tenants from the property are coming over in droves. Take my advice and find another apartment complex to call home. If you must live here because the move-in deal is too good to walk away from, make sure it is your last resort. Lee mas

It is impossible to describe how bad this complex is in 50 characters but I will warn anyone who is thinking about living here to turn and run the other way. While it might look clean at first glance, it is run down and extremely dirty. The management is shady and they will never fix or improve anything. They will charge you extra fees and screw you when you move out. Trust me, do NOT rent here there are many many other good properties in Charlotte.