29/1/26
Verified Renter
Leasing office staff has been communicative and professional and I enjoy living here so far, but there are ongoing concerns that need urgent attention
With the recent winter storm, there is still a significant amount of ice on the sidewalks leading to the building and in the parking lot. This is a serious slip-and-fall hazard and a liability issue, and it should be treated as a top safety priority until fully resolved. These areas should have been salted beforehand.
Parking is also... frustrating and poorly designed (not a safety issue, but a daily inconvenience). There are far too many compact spaces, I’ve never lived in a community with parking limitations like this. Being on a waitlist for reserved parking even when willing to pay adds to the frustration.
I previously worked as an Assistant Property Manager and lived on-site, so I understand the importance of addressing resident concerns proactively. While staff has been helpful, these issues deserve more immediate action.
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Administrador de la propiedad en Overton Row respondió a esta revisión
Thank you so much for taking the time to share your feedback. We’re truly glad to hear that you’ve had a positive experience with our team so far, and we appreciate your perspective especially with your background in property management.
The recent... back-to-back winter storms brought an unprecedented amount of ice and accumulation to our area. While our team worked hard to prepare ahead of the weather, the severity required us to outsource additional removal services to ensure sidewalks, entryways, and the parking areas were treated as quickly as possible.
Regarding parking, we understand how daily convenience impacts the overall living experience. While we can’t change the parking deck’s existing layout or the number of compact spaces, we do offer one complimentary space for every resident, and there is no waitlist for reserved parking. Reserved spaces are available at $75 per month for anyone who would prefer a guaranteed spot.
Please feel free to stop by the office anytime, we’re here to help. We truly appreciate you being part of our community.
Team Overton Row














