Overton Row Apartamentos

Been at Overton Row since March 2022 and just renewed lease through December 2026. I like the location and the fact my unit is a walk-up off Central Avenue. I enjoy the community and I find the staff responsive to questions and maintenance responds promptly to items which need attention. The monthly social events are fun to attend!

Complex is nice except for the lack of guest parking and access to my balcony. Have not heard a think since I moved in regarding my balcony.

The past few months have been absolutely horrendous. The fire alarm for the whole building has gone off 6 times since Christmas Eve (afternoon of 12/24, twice on 12/29 midday & evening, just after midnight on 1/15, almost 1am on 2/5, and then another time after 1am on 2/5) causing the whole building to evacuate & the fire department come. There has been ZERO communication from management about anything going on.

They've also began construction again on the balconies because they're unsafe to be... on. Construction company posted them on their instagram & once Overton Row was made aware, the pictures were taken down. See attached.

Only good thing going for this place right now is the location, and there's plenty of places within a quarter mile that haven't had to evacuate half a dozen times in 40 days. Lee mas

Decent apartments to live in. Close to nearby restaurants and bars in plaza. It gets really humid in the summer so the apartments can get moldy.

Just don't move here. We have lived here for 3+ years and in the beginning it was ok. There were issues and false answers to questions, but now it has become issue upon issue and instead of false answers you get no answers. The newest issue is the fire alarms going off, 3 times in under 48 hours and more times than I can count in the last month and a half. It went off just after midnight Sunday night, I have to get up at 5am for work! The alarms are ear splitting in the hallway. It is... literally painful to walk the halls to "evacuate". I feel bad for my cat as she is a rescue with issues and these alarms are causing huge issues for her.
It has now been over a year since we have been locked out of our balcony, no new concessions for this. With as slow as they are doing repairs I imagine it will be years before this is completely fixed. They are now working on their 3rd set of balconies in 2 years. We were informed of the lock out 2 weeks after we signed our lease renewal. They offered us $250 off our rent for this inconvenience, 2 weeks after signing the renewal which raised our rent more than $250. I reached out to the office asking them to release us from our lease, or for more money off the rent as our unit now rents for even less than we currently pay. No response. After a month I reached out to Willow Bridge (the new owners) and they ignored most of my questions to say that they will not release us from our lease and will not give us more off our rent.
Renters here let their dogs relive themselves in the hall and elevators. The grills are disgusting, I asked 2 years ago if they could be cleaned or have the heating elements replaced and they responded that the grills work fine. When we first moved in one of the doors you have to use your fob on to get in from the garage wouldn't latch, I put in a service request and the response was "we are waiting on a part to fix it", 3 years later they are apparently still waiting. This past summer people tried to lay at the pool and were covered in construction dust because it was also happening on weekends(starting at 8am).
To top it off they seem to have stopped normal maintenance. We have not had our air filter replaced in months and it is disgusting. This use to be a bimonthly thing they would just do, now I assume I am going to have to request that this be done.
If I could leave this place today I would. The location is good, but it is not worth all this. Lee mas