Overton Row Apartments

Just don't move here. We have lived here for 3+ years and in the beginning it was ok. There were issues and false answers to questions, but now it has become issue upon issue and instead of false answers you get no answers. The newest issue is the fire alarms going off, 3 times in under 48 hours and more times than I can count in the last month and a half. It went off just after midnight Sunday night, I have to get up at 5am for work! The alarms are ear splitting in the hallway. It is... literally painful to walk the halls to "evacuate". I feel bad for my cat as she is a rescue with issues and these alarms are causing huge issues for her.
It has now been over a year since we have been locked out of our balcony, no new concessions for this. With as slow as they are doing repairs I imagine it will be years before this is completely fixed. They are now working on their 3rd set of balconies in 2 years. We were informed of the lock out 2 weeks after we signed our lease renewal. They offered us $250 off our rent for this inconvenience, 2 weeks after signing the renewal which raised our rent more than $250. I reached out to the office asking them to release us from our lease, or for more money off the rent as our unit now rents for even less than we currently pay. No response. After a month I reached out to Willow Bridge (the new owners) and they ignored most of my questions to say that they will not release us from our lease and will not give us more off our rent.
Renters here let their dogs relive themselves in the hall and elevators. The grills are disgusting, I asked 2 years ago if they could be cleaned or have the heating elements replaced and they responded that the grills work fine. When we first moved in one of the doors you have to use your fob on to get in from the garage wouldn't latch, I put in a service request and the response was "we are waiting on a part to fix it", 3 years later they are apparently still waiting. This past summer people tried to lay at the pool and were covered in construction dust because it was also happening on weekends(starting at 8am).
To top it off they seem to have stopped normal maintenance. We have not had our air filter replaced in months and it is disgusting. This use to be a bimonthly thing they would just do, now I assume I am going to have to request that this be done.
If I could leave this place today I would. The location is good, but it is not worth all this. Read More

So initially I loved my apartment. Then the construction started. So when I moved in my tour didn't go past any construction so I had no idea there was an issue. I didn't know that other residents didn't have balcony access till I started talking to them. No one in the leasing office even commented on it so I had no idea till I was locked into a lease. I had balcony access for just under a year. Then I renewed my lease. Right before the new lease was set to start they called me to let me know I... would be losing access to the walk-up balcony and that all my windows would be covered in a thick paper while they completed construction. The compensation they offered is barely anything compared to the issues caused by construction. They offered the standard discount for losing the balcony and then a whooping 50 dollars for losing access to my walk-up. Nothing was received for losing all my windows and when I asked about a storage unit for my balcony furniture they offered a pathetic discount. My houseplants are all withering away from the windows being covered. The construction noise is unbearable and I had to specifically ask the construction workers not to use my electricity because they were using the outlet on the balcony that I no longer have access to. No comments on when it'll be done or why it's being done. Also, the fetch package service is a nightmare. Amazon doesn't refund any lost packages that get sent to fetch and the packages take an extra 12-24 hours after delivery to reach my door. Replies from the office are slow and sometimes require multiple follow-ups. My ac unit has gone out 5 times now due to a crappy air conditioner unit and poor design. One of the times it flooded my entryway and I had to call emergency maintenance. The only good thing so far has been the maintenance guy that comes to fix it every time. Guest parking is always packed because of people parking there to go to Thirsty Beaver. They recently added a gate that took away one of the spots and no reason was given for why that happened. If that fills up you have to pay 6 bucks for your Guest to park on the top of the garage. There are piles of dog poop along the back road that never get dealt with. My washing machine sucks and breaks if I try to wash a full-size comforter and I was told that it was "oversized" and that I need to take it to a laundry mat. Overall, if you're considering moving here, save yourself the trouble and just don't do it. Read More

Great place to live! They host awesome resident events, and you're able to meet like-minded residents. Also, love the amenities that this place offers for pets.

Awesome service and super efficient management! The location is just perfect and every time you need something, someone is there for you.
Very clean complex!

From its location and friendly staff, I love most everything about this community. My only issues are with the limited guest parking and my locked balcony.