20/11/24
Rats!
I’m a one month resident, I walked in and had a 14 inch rat on my counter, it jumped 8 feet and ran and squeezed below the maintenance closet door. I immediately contacted the office and after hours maintenance department. It was an off shore call center in Costa Rica. I was informed that this rat incident did not constitute an emergency nor response from management nor maintenance team. I moved into the apartment as the first person, there has never been food or trash left out. The lack of... urgency and sanity safety is concerning. At this juncture, I’d fire everyone in the communication chain of command. This is a debacle on many fronts, not to mention the building already has a rat infestation.
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