The Ariel Apartamentos

Do Not Move Here! The staff who are employed here have been and still are terrible. They are impossible to get a hold of and take forever addressing issues, and that's if they even contact you back to begin with. I've lived here since Oct. 2023 and from the very start it has been an absolute nightmare.
I signed a lease for a nonrenovated apartment.The day of the move I contacted them to make sure everything was ready because we were moving up from Georgia. We were told they had no apartment at... all ready to move into until 3 days later! We lived out of a uhaul for 3 days and signed another 12 month lease for another apartment there only to find out the day of our move that one wasn't ready either. The only apartment they had was a renovated one which costed more. We had nowhere else to go and signed for this "renovated"unit. We never had an initial maintenance visit to come fix small things that were broken when we moved in. We have not had working heat or A/C since we've moved in. We've been told twice that we need a new A/C unit but have heard nothing back from the staff for months. Our kitchen ceiling is now leaking loads of water throughout the day and we can not get a hold of anyone even after putting in multiple emergency maintenance orders and calling their "emergency" phone line. We have tried to contact the office and still no luck in getting help in our unit. Upon move in our kitchen and bathroom floor was replaced because of water damage which they just stuck new flooring on top of rotten wood. The new flooring is now peeling up after only 4 months. We've heard horror stories from multiple neighbors about the bug infestation that happens during the spring/summer and how maintenance has left holes in their ceilings and walls which are also not fixed yet after months. We also have mold in our laundry room which again we have yet to have someone come out and look. The property is also covered with trash and people not picking up after their animals. Please save yourself the stress and headache, Do Not Move Here ! Lee mas

I’ve lived here for four years. The first two years I lived towards the back of complex. It was ok but I moved towards the front. This is when I ran into problems. First off, the breezeways are filthy with trash from food containers and cups from people using the breezeway as their hangout spot. People frequently sit on the steps smoking weed and hang out with friends. I’ve witnessed two shootings in this complex and the office responded with “we can’t help who lives here.” Don’t care about... their residents. The front office constantly closes randomly throughout the week. If you value your safety, I don’t recommend this place. Not to mention the are constantly water stains in the ceiling. I’m pretty sure the apartments have a mold problem. The trash compactor constantly breaks and the trash is always overflowing which is a huge eyesore. Lee mas

I have lived here for almost 4 years. And I MUST say, since the new management has taken over, Naryah and her amazing team in the leasing office. Has made sooo many much needed changes, and in such a little amount of time! Their speed, understanding, care and willingness to assist Is absolutely unmatched. Not to mention they do it all with a smile on their face lol. The Ariel apartments are absolutely beautiful, and with all the renovations I can only imagine the finished product. The Ariel... apartments are located Close to multiple shopping centers ,as well as right off the highway so extremely convenient location. A few other amazing things that they have ,is they come with the washer and dryer‘s, they have a gym on site ,as well as a park if you have children ,and even a dog parks if you have furry children lol The Ariel apartments are for sure a great place to live. And i couldn’t be more pleased with my decision to re-sign my lease.

To the staff at the Ariel apartments, thank you for all that you do, have done, and will do!!! It was needed and it’s appreciated. Lee mas

I have lived here for a few years. And I can say since the new management has taken over, Naryah and her amazing team in the office. The Ariel apartments are for sure a great place to live.

I see a lot of negative reviews on here. I believe they are due to all of the previous issues with different management. And people may just be a little frustrated. But I have lived here through multiple management companies, and I have to say that the new management is by faaaaar the BEST I have ever dealt with. They should seriously be commended and rewarded for their dedication, and everything they have done in such a short amount of time.