17/3/25
Bad experience
We lived in Towerview for 4 years - We were one of the first renters when it first opened. The building flooded due to a water main break on the 17th floor - it caused mold issues. The trash chute daily was backed up and trash would pile up in the trash room on the various levels and the halls would smell of rotting trash for all 4 years - that caused our apartment to smell. Also - the sewage backed up and overflowed into our apartment from our utility closet - so we had raw sewage on our floors... . The sewage would back up in the drains in the hallway by elevators - that caused a horrible sewage smell in the hallways. this has happened for a few years. The management changed a few times over the 4 years. The management team always tried to address the issues. The office staff and maintenance staff were polite.
Reseña de Apartments.com
Administrador de la propiedad en Towerview Ballantyne respondió a esta revisión
Hi there, thank you for taking the time to leave us your honest feedback! We strive for 100% satisfaction, and we regret to find out that this was not the case. Bozztuo Management took over in October of 2022 and we certainly have tried our best to... maintain fresh air zones with daily cleaning. Here at Towerview Ballantyne, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (704) 741-5574 to discuss ways we can better serve you and others in the future
Sincerely, Emily Hanning - Property Manager
