Haven at Research Triangle Park Apartamentos

Upon arriving on to the property I noticed a huge and rather disgusting pile of trash spilling out of the garage, old furniture and a plethora of boxes. I found that to be insane giving that you must pay a $37 trash fee each month. Also the staff aren't pleasant or welcoming. Lady that gave me the tour was very standoffish, and made me feel as if I was bothering her by my presence. She didn't offer or even bother to show me any of the amenities. Didn't properly invite me in her office for my... scheduled tour. She proceeded to talk to me while she was sitting in her office and I was standing in the middle of the lobby. She literally only took me to the model apartment and stood at the front door the whole time. I traveled from out state for a day and was excited to view this apartment specifically as it was #1 on my list, was even prepared to apply and pay months in advance the day of my SCHEDULED tour because I loved the actual apartment and the layout however, the trash and the lack of professionalism and hospitality I will be continuing my search. Coming from New York I was very shocked to be experiencing such poor hospitality here in NC. Lee mas

The people in the office are super friendly. The grounds are really pretty, they obviously have Professional landscapers here often. The townhome I saw was really pretty and had a nice layout.

The staff at Haven at RTP in both the office and on the maintenance side are great. Super responsive and take care of any issues right away. My apartment is renovated and I love the townhome set up. Nice place to live.

I’ve been here for a couple of years now and since the management changed things got really good.
They are very personable, own the situation and work it until is resolve, these guys reply to your emails right away, maintenance issues are fast and clean.
I hate that we don’t have assigned parking spaces, but that’s is manageable.
10 Stars to these guys. Maintenance, management, YOU GUYS ROCK.

I’ve lived here two complete years. First year great no complaints good location good customer service . Since then your now charged to receive packages late fees after 3 days which is worst the the USPS . Mandatory basic cable since pandemic of 89.00 not even a discounted rate they must be getting a kick back.
The garbage area used to be well maintained it’s been two weeks or more and cardboard box and recycling area is horrific holiday has passed yet you pay 30.00 for garbage pick up.. If... you wanted / needed to place your garbage you can’t because you can’t get to it! Heating system is old doesn’t maintain heat in apartment well.
I used to get call backs not consistent change is happening gradually and not in a good way. Lee mas