5/4/25
Rotting Floors and unhelpful office, damaged property
I moved into West Village years ago and the floors were literally rotting and moldy. The leasing office promised that they would fix the issue but ended up just slapping a vinyl floor on the rotting wood. Multiple bandaid fixes where I had to move my entire apartment and uproot everything. I'm allergic to mold but I kept dealing with it, hoping this time it was finally fixed.
After dealing with this for years I tried to transfer out multiple times and the main office just wouldn't simply waive... the $700 transfer fee to move down the hall. Finally they sent in a fourth maintenance crew (who knows if it will work this time) who proceeded to throw all my stuff into my bathtub without informing me, damaging a $400 leather bag and then damaging my $2500 gaming PC (which was no older than 1 and a half days!).
Reseña de Apartments.com
Administrador de la propiedad en West Village respondió a esta revisión
We apologize for the inconvenience caused. We will be reaching out to you directly to discuss this matter further.