Hidden Creek Village Apartamentos

Living in Hidden Creek started well, but after staff changes, my experience declined. The sole maintenance worker, Richard, is unprofessional, ignores repairs, gossips, and has harassed me over trash and working on my car. His behavior is unprofessional and hostile, making my stay uncomfortable. Avoid this place until he’s gone.

Assitant manager was very helpful with my entire process and answered all questions.

Jamie you was extremely accommodating thought out the whole process. I was very pleased and would recommend because of the customer service I received. Would give 5 stars . Awesome service. Felt safe and welcoming atmosphere. The property was well kept and was inviting. Ground was well cutt and clean. Pool area nice and clean as well. Jamie show me an Amazon hub I had never seen before. Fitness center was clean and well kept. 5 stars

This is a gated community but the gate is always broken and they keep it open most of the day. A bad spider problem and was told they can’t do anything about it. Was told when I first moved in that the gym was 24 hours, since I moved in the gym is only open during business hours. Maintenance half way fix any issues in the apartment. Pool is never open and its only open for three months out of the year. Never notify residence when they’re going to close the pool and I was paying an instructor to... come teach so that was it’s inconvenient for me and my instructor. Put in a Complaint to the office and no one ever contacted me about it. The apartments are outdated. No real storage space in the apartments. Lee mas

WHATEVER YOU DO DONT MOVE HERE!!!!!!! I have lived here for over a year and I have more complaints than I ever could have imagined. The first is the amount of mold. They paneled the shower walls and behind those panels are and entire wall covered in black mold. Maintenance takes their sweet time to fix anything. The office does not care at all about your needs or anything for that matter. They cut our water off with a 2 minute warning today and told me that it was expected to be off for a total... of 10 hours. They told me my only option was to shower at a friends house. I had to call out of work because I had nowhere to take a shower (since all of my friends were at work in the middle of the day). Jamie from the office is the most rude individual I have ever had to speak to. On top of the demeanor of the office employees, all of the appliances in the units are completely outdated, all of the burners on our stove are not leveled, our dishwasher doesn't work, and roaches wander in our front door constantly from lord knows who/where. I have been absolutely miserable living here and I'm about to sublet or terminate my lease because of how terrible this place is. Lee mas